Call Center Jobs opening at Iloilo City
2 weeks ago
Job Overview:
We are looking for dedicated and enthusiastic Customer Service Representatives to join our team. You will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and delivering excellent service with every interaction.
Key Responsibilities:
Handle incoming customer calls, emails, or chats in a professional and timely manner
Provide accurate information regarding products, services, and policies
Assist customers in troubleshooting concerns or resolving complaints
Ensure customer satisfaction through quality service and follow-up
Maintain records of customer interactions and update account information when necessary
Work with team leads and supervisors to improve service delivery
Qualifications:
At least a high school graduate
Excellent verbal and written communication skills in English
Strong listening and problem-solving skills
Willing to work on-site and on a shifting schedule
BPO experience is an advantage but not required – Fresh graduates are welcome to apply
Must be amenable to work in Iloilo
Why Join Us:
Competitive salary and benefits
Paid training and development programs
Supportive work environment
Career growth opportunities
Apply now and start your journey in the customer service industry
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Call Center Nurse
3 days ago
Iloilo City, Western Visayas, Philippines Caring-One Iloilo Call Center Services Full timeAbout the role Join the growing team at Caring-One Iloilo Call Center Services, a leading provider of high-quality call centre services in Iloilo, Western Visayas. We are seeking an experienced Call Center Nurse to provide exceptional customer service and medical support to our diverse range of clients. This full-time position will be based in our modern...
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Call Center Nurse
3 days ago
Iloilo City, Western Visayas, Philippines Caring-One Iloilo Call Center Services Full timeJob OverviewThe Triage Nurse is responsible for providing safe and effective telephone assessments, patient care instructions, and directions to the appropriate level of care (emergent, urgent, medical/non-urgent and self-care). It includes scheduling of appointments for labs and/or radiology, prescription refill.Key ResponsibilitiesFollow the policies &...
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Customer Service Representative
3 days ago
Iloilo City, Western Visayas, Philippines Caring-One Iloilo Call Center Services Full timeAbout the role We are seeking a passionate and customer-focused Customer Service Representative to join our dynamic team at Caring-One Iloilo Call Center Services. This full-time role is based in Iloilo, Western Visayas and involves providing exceptional customer service and support to our valued clients.What you'll be doingHandling inbound and outbound...
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Shift Manager
3 days ago
Iloilo City, Western Visayas, Philippines Caring-One Iloilo Call Center Services Full timeAbout the role Caring-One Iloilo Call Center Services is seeking an experienced Shift Manager to join our dynamic team in Iloilo, Western Visayas. As a Shift Manager, you will be responsible for leading and motivating our call centre teams to deliver exceptional customer service. This is a full-time position that will require you to work rotating shifts to...
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HR Generalist
3 days ago
Iloilo City, Western Visayas, Philippines Caring-One Iloilo Call Center Services Full timeAbout the role Job Summary:The HR Generalist is responsible for managing employee relations and ensuring full compliance with labor laws and government regulations. The role requires experience in handling employee cases, coordinating with government agencies such as the Department of Labor and Employment (DOLE), SSS, PhilHealth, Pag-IBIG, and BIR, and...
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Operations Manager
3 days ago
Iloilo City, Western Visayas, Philippines Caring-One Iloilo Call Center Services Full timeJob description:Job Purpose:The Operations Managerwill oversee the daily operations of Caring-One's healthcare-focused BPO site. This role requires strong management experience who can ensure the delivery of excellent patient-centered service, compliance with healthcare standards, and operational efficiency. The Operations Manager will lead, coach, and...
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Customer Specialist – Iloilo City Site
7 days ago
Iloilo City, Western Visayas, Philippines WNS Full time ₱200,000 - ₱600,000 per yearCompany DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
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Triage Nurse
2 weeks ago
Iloilo City, Western Visayas, Philippines Caring One Iloilo Inc Full time ₱360,000 - ₱720,000 per yearJob OverviewThe Triage Nurse is responsible for providing safe and effective telephone assessments, patient care instructions, and directions to the appropriate level of care (emergent, urgent, medical/non-urgent and self-care). It includes scheduling of appointments for labs and/or radiology, prescription refill.Key ResponsibilitiesFollow the policies &...
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Customer Specialist – Iloilo City Site
1 week ago
Iloilo City - Aleosan Road, Iloilo City, Philippines WNS Global Services Full time ₱240,000 - ₱420,000 per yearCompany Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
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Field Salesman
7 days ago
Iloilo City, Philippines Exclusive Distributors of Asia Brewery Inc. Full timeResponsible in the full cycle implementation of sales negotiation, development, management, merchandising, selling up to delivery and collection. Execution of the daily call out procedure. JOB QUALIFICATIONS: - At least a 2-year college education of any course - Experience in sales is an advantage; but fresh graduates can be considered - Holder of...