Customer Support Analyst

Customer Support Analyst Work Arrangement: OnsiteLocation: BGC, TaguigSalary Offer: up to Php65,000Schedule: Shifting6 months contract (subject for extension, absorption, regularization)- Responsible for providing support for customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues.- Use...

Customer Support Analyst Work Arrangement: Onsite Location: BGC, Taguig Salary Offer: up to Php65,000 Schedule: Shifting 6 months contract (subject for extension, absorption, regularization) - Responsible for providing support for customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer...

Customer Support Analyst Work Arrangement: Onsite Location: BGC, Taguig Salary Offer: up to Php65,000 Schedule: Shifting 6 months contract (subject for extension, absorption, regularization) - Responsible for providing support for customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer...

Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues.Use all available resources to ensure high standards are met and work is carried out in the most efficient manner.Be a trusted advisor, listen and empathize so the customer knows they are...

Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues. Use all available resources to ensure high standards are met and work is carried out in the most efficient manner. Be a trusted advisor, listen and empathize so the customer knows they...

eTeam PH is seeking a dedicated and skilled Customer Support Analyst to join our team. In this role, you will be responsible for delivering exceptional support to our customers across multiple channels.As a trusted advisor, you will listen and empathize with our customers, ensuring they feel valued and heard. Your primary objective will be to resolve...

Eteam Workforce Private Corporation is seeking a highly skilled Customer Support Analyst to join our team.Job OverviewThis role is responsible for providing exceptional customer support across multiple channels, including phone, messaging, and email. The ideal candidate will have a proven track record of resolving complex customer issues efficiently and...

● SSA will be responsible for Production Monitoring and control of assigned products including but not limited to following tasks: ○ KPI/SLA tracking ○ Analyzing system performance and availability ○ Monitor system alerts ○ Initial triage of system issues/alerts ○ Incident and escalation management ○ Updating system documentation ○ Monitor...

● SSA will be responsible for Production Monitoring and control of assigned productsincluding but not limited to following tasks:○ KPI/SLA tracking○ Analyzing system performance and availability○ Monitor system alerts○ Initial triage of system issues/alerts○ Incident and escalation management○ Updating system documentation○ Monitor the...

**About Us**RecruiterPH is a trusted recruitment partner that connects talented individuals with top employers in the industry.About the Job:We are seeking an experienced Customer Support Liaison to join our team. As a Customer Support Liaison, you will be responsible for interacting with customers via various communication channels to provide timely and...

● SSA will be responsible for Production Monitoring and control of assigned products including but not limited to following tasks: ○ KPI/SLA tracking ○ Analyzing system performance and availability ○ Monitor system alerts ○ Initial triage of system issues/alerts ○ Incident and escalation management ○ Updating system documentation ○ Monitor...

Security Operations Analyst | Earn up to Php 120,000 + Allowance | Online Process Only- Company Profile: One of the IT international firms that offers various services like banking, financial service and more- At least 2-5 years’ experience as Security Operations Analyst- Salary is range Php 100,000-120,000 (Negotiable)- Bachelor’s degree in IT or any...

Nityo Infotech Services Philippines is looking for a :SYSTEM ANALYST Location: BGC, Taguig (Hybrid, 3 days RTO per week) Schedule: Shifting Salary: open rate Qualifications: — Obtained a Bachelor's Degree in IT, Computer Science, or other relevant courses — At least 1 - 3 years of relevant experience — Required skillset: Unix, Shell scripting,...

Security Operations Analyst | Earn up to Php 120,000 + Allowance | Online Process Only - Company Profile: One of the IT international firms that offers various services like banking, financial service and more - At least 2-5 years’ experience as Security Operations Analyst - Salary is range Php 100,000-120,000 (Negotiable) - Bachelor’s degree in IT or...

About the RoleWe are seeking a highly skilled Voice Data Analyst Lead to join our Customer Operations Transformation team at Neksjob. The successful candidate will be responsible for leveraging speech analytics technology to analyze customer interactions and derive actionable insights.Key ResponsibilitiesSpeech Analytics Implementation & Maintenance:...

Security Operations Analyst | Earn up to Php 120,000 + Allowance | Online Process Only - Company Profile: One of the IT international firms that offers various services like banking, financial service and more - At least 2-5 years’ experience as Security Operations Analyst - Salary is range Php 100,000-120,000 (Negotiable) - Bachelor’s degree in IT or...

About Gratitude Philippines">At Gratitude Philippines, we strive to deliver exceptional service to our clients. As a Multilingual Service Desk Analyst, you will play a crucial role in achieving this goal.">Your Future Duties and Responsibilities:">">Providing Exceptional Customer Service: Utilize your excellent communication skills, problem-solving...

Responsibilities:• Work and perform dunning to assigned delinquent customers.• Advise borrowers to pay and obtain promise to pay.• Address and provide assistance to customer inquiries/concerns and/or complaints.• Understand & explain benefits of good credit standing.• Prepare account status reports for accounts assigned.Required Skills:• Minimum...

Job Description: -Support & Escalation Management: -Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution. -Serve as the initial escalation contact for reporting inquiries and troubleshooting issues related to performance reports. -Collaborate with the Workforce...

Job opportunity for Thai Bilingual IT Service Desk Analyst | Taguig, OnsiteStart date: January 6, 2025Basic Qualifications:- Can speak in Thai English language- 1-year technical support experience (can be TSR experience)