On Call Utility Staff

Your day-to-day in a nutshellAnswering incoming calls from customersResolving customer inquiries/requests Ensuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a friendly, confident and knowledgeable mannerWhat are...

Call Center Agent Role (With Experience) - Pasig 21kYour day-to-day in a nutshell:-Answering incoming calls from customers-Resolving customer inquiries/requests -Ensuring customer requests are handled in an appropriate and timely manner-Utilizing various client-based tools and applications for customer management and servicing-Providing cutting-edge service...

Call Center Agent Role (With Experience) - Pasig 21kYour day-to-day in a nutshell:-Answering incoming calls from customers-Resolving customer inquiries/requests -Ensuring customer requests are handled in an appropriate and timely manner-Utilizing various client-based tools and applications for customer management and servicing-Providing cutting-edge service...

We are seeking skilled Call Center Services Experts to join our team at Neks Job Philippines. As a Call Center Services Expert, you will be responsible for providing exceptional customer service and support to our clients.Job ResponsibilitiesKey Responsibilities:Answer incoming calls from customers and resolve their inquiries/requestsUtilize various...

About Neksjob CorporationWe are a leading company in the industry, committed to providing exceptional service to our customers.Job SummaryWe are seeking a highly skilled CUSTOMER SERVICE REPRESENTATIVE to join our team. As a CSR, you will be responsible for answering incoming calls from customers, resolving their inquiries and requests in a timely and...

Supervises the production processing and ensures that production performance meets or exceed expectation.Detailed Duties and Responsibilities:Ensure that processing meets health, sanitation, and quality standards set by the QA DepartmentResponsible for monitoring and processing schedule.Ensure accuracy of processing report information.Resolve any...

About Mass MarketsMass Markets helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. We assist companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and...

Job descriptionHandling incoming calls and other communications.Must have Background in AccountingManaging filing system.Recording information as needed.Greeting clients and visitors as needed.Updating paperwork, maintaining documents, and word processing.Helping organize and maintain office common areas.Performing general office clerk duties and...

Functions:Position Summary: The ideal candidate will have at least 3 years of solid marketing experience, with expertise in trade marketing, events management, and lead nurturing. This role involves driving brand visibility, coordinating events, and managing leads effectively.Responsibilities:Trade Marketing:Develop and execute trade marketing strategies to...

Job descriptionHandling incoming calls and other communications.Must have Background in AccountingManaging filing system.Recording information as needed.Greeting clients and visitors as needed.Updating paperwork, maintaining documents, and word processing.Helping organize and maintain office common areas.Performing general office clerk duties and...

About the JobWe are seeking an experienced CUSTOMER SERVICE REPRESENTATIVE to join our team in Pasig City. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work effectively in a team environment. As a CSR, you will be responsible for providing exceptional customer service to our international clients,...

Job Summary:The Hotel Telephone Operator is responsible for answering incoming calls, directing them to the appropriate departments, assisting guests with inquiries, and providing exceptional customer service over the phone. This role requires professionalism, excellent communication skills, and the ability to handle multiple calls efficiently.Key...

RequirementsMinimum of 8 years of total call center experience or 1 year of call center management experience.Associate's degree or equivalent combination of education and relevant work experience.Exceptional interpersonal & communication skills.Strong supervisory experience including staff development.Advanced knowledge of Microsoft Office including...

KARES INTERNATIONAL COMMODITIES & MANPOWER SERVICES CORPORATION is seeking a skilled Customer Service Representative to join our team. As a key member of our front desk staff, you will be responsible for handling incoming calls and providing exceptional service to our guests.Responsibilities:Answer and direct all incoming calls in a prompt and professional...

Virtual Process / Call Center Agents - Pasig 20kYour day-to-day in a nutshell:Answering incoming calls from customersResolving customer inquiries/requests Ensuring customer requests are handled in an appropriate and timely mannerUtilizing various client-based tools and applications for customer management and servicingProviding cutting-edge service in a...

Key ResponsibilitiesEvaluate and analyze calls, emails, chat, transaction data, and customer survey responses to identify compliance to quality standards.Actively participate in internal and external client listening/calibration sessions.Utilize existing tools and technology to analyze trends or patterns affecting quality.Communicate with supervisors...

Responsibilities:Become familiar with the firm's policies and procedures;Perform audit and/or accounting necessary procedures as needed or as assigned;Meet the billable hours set by the Client;Handle and manage multiple priorities, and deliver projects and engagements on time, within budget, and to the client's satisfaction;Completion of tasks/projects in...

About MCIMCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.We assist companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting,...

Safely transporting company staff as well as various products and materials to and from specified locations in a timely manner.Assisting with the loading and offloading of staff luggage, products, and materials.Adjusting travel routes to avoid traffic congestion or road construction.Promptly informing the company of any tickets issued against the company...

Key Responsibilities:-Oversee Site Operations: Manage 24x7 shift operations and supervise staff.-Task Allocation: Distribute workloads and manage resource constraints.-Manage IT Operations: Handle day-to-day IT functions, including escalations and ticket management.-Generate Reports: Produce reports on system uptime, service level agreements (SLAs), ticket...