Call Center Agent

4 days ago


Pasig, National Capital Region, Philippines Neksjob Corporation Full time
About the Job
We are seeking an experienced CUSTOMER SERVICE REPRESENTATIVE to join our team in Pasig City. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work effectively in a team environment. As a CSR, you will be responsible for providing exceptional customer service to our international clients, resolving their inquiries and requests in a timely and professional manner.

Key Responsibilities
- Provide customer support via phone, email, and chat
- Resolve customer complaints and issues through active listening and effective communication
- Utilize CRM software to track customer interactions and update information
- Collaborate with internal teams to identify areas for process improvement

Requirements
- High School Diploma or equivalent
- 1 year of call center experience with international clients
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet performance targets

Benefits
- Competitive salary and bonus structure
- Opportunities for career advancement and professional growth
- Comprehensive health insurance and wellness programs
- Flexible work arrangements and remote work options

Why Choose Us?
We offer a dynamic and supportive work environment, opportunities for career growth and development, and a comprehensive benefits package. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.
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