Quality Analyst

JOB TITLE: Quality AnalystLocation: Gilmore, Ortigas and Taguig (Site-based as needed)Position Type: Full TimeWork Set up: On siteSchedule:Shifting ScheduleRotation: Assigned across accounts as needed, 1–3 months per site rotationStart Date:ASAPSalary Package:25,000-31,000Job OverviewWe are seeking a detail-oriented and analytical Quality Analyst to join...

Join to apply for the ESL Quality Analyst role at goFLUENT 1 day ago Be among the first 25 applicants Join to apply for the ESL Quality Analyst role at goFLUENT About GoFLUENTFor over 24 years, goFLUENT has been accelerating language learning by delivering hyper-personalized solutions that blend technology, content, and human interaction available globally...

Apply for the Quality Analyst | Paranaque role at ibex . The QA Analyst will proactively identify performance opportunities across agent interactions by evaluating a random sample of customer contacts—sales, service, email, chat, fax, fulfillment and payments—to ensure compliance with client project standards and enhance customer experience, sales...

Quality Assurance Analyst (QA) Quality Assurance Analyst (QA) is responsible for ensuring that processes, services, and customer interactions meet established quality standards. The role focuses on identifying and addressing improvement opportunities through quality checking to ensure compliance, accuracy, and efficiency. It helps improve the overall quality...

Join our Client Onboarding & Service (COS) – Global Quality Management team for Commercial Card Client Service to monitor client interactions and provide independent reviews of employee actions and business processes. Bring your expertise in quality assessments to drive remediation and ensure adherence to Standard Operating Procedures. Unlock your...

Quality Assurance Analyst (QA) is responsible for ensuring that processes, services, and customer interactions meet established quality standards. It plays a crucial role in identifying and addressing improvement opportunities through quality checking to ensure compliance, accuracy, and efficiency. The focus of this role is to help improve the overall...

Qualifications: Quality Analyst – Customer Support (Chat)Must be amenable to work onsite.Must be currently residing in Makati or within a 15-minute commute to the Makati area.Must be at least a high school graduate.Must have at least 1 year of experience as a Quality Analyst, specifically in customer support via chat.Must have at least 1 year of experience...

The Quality Analyst plays a vital role in maintaining and improving the service quality within the healthcare contact center. This position is responsible for monitoring and evaluating the accuracy and compliance of agents' approvals on customer requests, validating Excess of Benefits (EOB), and ensuring adherence to quality standards across both voice and...

Quality Analyst - Global Quality Management Join our Client Onboarding & Service (COS) – Global Quality Management team for Commercial Card Client Service to monitor client interactions and provide independent reviews of employee actions and business processes. Bring your expertise in quality assessments to drive remediation and ensure adherence to...

Overview Join to apply for the Quality Assurance Analyst role at Five9 Five9 is a leading provider of cloud contact center software, delivering cloud-based innovation to customers worldwide. Living our values everyday results in a team-first culture that enables us to innovate, grow, and thrive together. We celebrate diversity and foster an inclusive...