Quality Analyst

Job Description Quality Assurance Analyst (QA) is responsible for ensuring that processes, services, and customer interactions meet established quality standards. It plays a crucial role in identifying and addressing improvement opportunities through quality checking to ensure compliance, accuracy, and efficiency. The focus of this role is to help improve...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better...

Job DescriptionThe Quality Assurance (QA) Analyst will support the quality assurance effort by systematically reviewing customer interactions and applying established quality standards to approved quality scorecards. The aim of this role is to ensure that quality assurance is applied in an independent, objective and neutral manner. The goal is to improve the...

Quality Assurance Analyst (QA) is responsible for ensuring that processes, services, and customer interactions meet established quality standards. It plays a crucial role in identifying and addressing improvement opportunities through quality checking to ensure compliance, accuracy, and efficiency. The focus of this role is to help improve the overall...

The Quality Analyst plays a vital role in maintaining and improving the service quality within the healthcare contact center. This position is responsible for monitoring and evaluating the accuracy and compliance of agents' approvals on customer requests, validating Excess of Benefits (EOB), and ensuring adherence to quality standards across both voice and...

Qualifications: Quality Analyst – Customer Support (Chat) - Must be amenable to work onsite. - Must be currently residing in Makati or within a 15-minute commute to the Makati area. - Must be at least a high school graduate. - Must have at least 1 year of experience as a Quality Analyst, specifically in customer support via chat. - Must have at least 1...

Join to apply for the Quality Assurance Analyst role at Commonwealth Foods, Inc. Responsibilities The position is part of the team of researchers/analysts that assist in ensuring the quality and consistency of the raw materials, packaging materials and finished products. Monitors and audits processes, workers and production areas to ensure compliance with...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

Apply for the Quality Assurance Analyst role at RBT Consulting Corporation . Recommend and ensure that quality assurance standards and processes are implemented and achieved. Work on KPI, statistics, lead generation analytics, campaign testing for both manual and automated testing. Collaborate with sales/call center/marketing teams to reproduce, analyze, and...

1 month ago Be among the first 25 applicants It's fun to work in a company where people truly BELIEVE in what they are doing!We're committed to bringing passion and customer focus to the business.The Quality Assurance Representative performs audit functions within the department including monitoring contact center and member assist calls. Other audit...