Lead Application Support

2 days ago


Alabang, Philippines Nityo Infotech Full time

a. Education
● Bachelor’s or College degree in Information Technology, Computer Engineering, and/or related fields. Other courses are welcome as long as he or she has extensive related experience.

b. Experience
● Has at least one (1) year of experience in Level 2 Application Support, Incident Management, Problem and Change Management
● Experience in business domain processes is preferred but not required

c. Skills
● Strong Analytical and Problem solving skills
● Fast learner in terms of understanding and analysing business processes
● Strong familiarity and working knowledge on Incident, Problem, and Change Management
● Highly Proficient in specific technology platforms and tools required by the business
● Experienced with any ticketing system
● Customer oriented and Good communication
● Language : Fluent in English (Written and Oral)



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