L3 Application Support

6 days ago

Alabang, Philippines Gratitude Philippines Full time
The L3 Application Support - DevOps is the last level of application support that performs deep analysis, troubleshoots, and modifies the code and data of applications used by end customers in production environments applying knowledge in programming techniques and experience in specific technology platforms following agreed service level agreement timelines. The candidate must be willing to report onsite at least 3 days a week in Alabang.

Your future duties and responsibilities:
● Follows the Standard Operation Procedures (SOP) in order to support system application of end customers
● Provides continuous service improvements to eliminate or prevent incidents or problems and improve service quality for end customers.
● Contributes to the team’s continuous service improvements to eliminate or prevent incidents or problems.
● Leads a project in defining tasks, project deliverables, and schedules of the resources assigned to the project.
● Can directly communicate with end customers for support requirements.
● They are the last level of Application Support.

Required qualifications to be successful in this role:
​a. Education
● Bachelor’s or College degree in Computer Science, Computer Engineering, Information Technology, and/or related field. Other degrees are welcome as long as he or she has extensive related experience.

b. Experience
● Has at least (3) years of experience in computer programming, analysis, and troubleshooting application
● Must have technical knowledge and experience in Deployment using Jenkins, SQL, Data Loading and DML
● Has at least one (1) year of experience in Level 2 Application Support, Incident Management, Problem, and Change Management
● Experience in business domain processes is preferred but not required

c. Skills
● Strong Analytical and problem-solving skills
● Knowledge of different programming languages (will depend on the project specification and need) available in the industry.
● Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions.
● Ability to analyze user requirements and specifications and translate them into program codes.
● Ability to test and debug program codes.
● Ability to handle support in the context of current user specifications.
● Ability to prepare detailed written instructions and documentation.

d. Desirable Traits
● Professional, Honest, and with Integrity
● Resourceful and self-motivated
● Team-oriented person
● Persevering and patient
● Strong attention to detail
● Sense of urgency and commitment
● Passionate and Fast learner
● Logical Person
● Knows how to work smart
● Can work well under pressure and minimal supervision
● Caring Person and desire to mentor other colleagues
e. Work hours and working conditions
● To provide and deliver solutions within the defined timeline across regions, may need to go on different shifts or extended working hours.
● Some days may be heavy while others may be light. Longer hours may be required when a need arises.
● May require travel to other sites.
● Must be willing to report onsite at the client’s office in Alabang 3 days a week.

  • L3 Application Support

    6 days ago

    Alabang, Philippines Gratitude Philippines Full time

    As a member of the Delivery & Integration Service, the L3 Application Support - Deployment Engineer is responsible for the successful installation and deployment of IT Europe applications in production & non-production environments. The Deployment Engineer will also provide technical support and troubleshooting to end users and Project Managers. Your future...

  • L3 Application Support

    6 days ago

    Alabang, Philippines Gratitude Philippines Full time

    As a member of the Delivery & Integration Service, the L3 Application Support - Deployment Engineer is responsible for the successful installation and deployment of IT Europe applications in production & non-production environments. The Deployment Engineer will also provide technical support and troubleshooting to end users and Project Managers. Your future...

  • ECommerce Backend L3 Application Support

    6 days ago

    Alabang, Philippines Gratitude Philippines Full time

    We are looking for a Back-end L3 Support responsible for managing the interchange of data between the server and the users. Your primary focus will be supporting all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for...

  • L3 Application Support

    6 days ago

    Alabang, Philippines Gratitude Philippines Full time

    The L3 Application Support - DevOps is the last level of application support that performs deep analysis, troubleshoots, and modifies the code and data of applications used by end customers in production environments applying knowledge in programming techniques and experience in specific technology platforms following agreed service level agreement...

  • ECommerce Backend L3 Application Support

    6 days ago

    Alabang, Philippines Gratitude Philippines Full time

    We are looking for a Back-end L3 Support responsible for managing the interchange of data between the server and the users. Your primary focus will be supporting all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for...

  • L3 Application Support

    6 days ago

    Alabang, Philippines Gratitude Philippines Full time

    The L3 Application Support - DevOps is the last level of application support that performs deep analysis, troubleshoots, and modifies the code and data of applications used by end customers in production environments applying knowledge in programming techniques and experience in specific technology platforms following agreed service level agreement...

  • L3 Application Support

    6 days ago

    Alabang, Philippines Gratitude Philippines Full time

    The L3 Application Support - DevOps is the last level of application support that performs deep analysis, troubleshoots, and modifies the code and data of applications used by end customers in production environments applying knowledge in programming techniques and experience in specific technology platforms following agreed service level agreement...

  • Junior Application Support

    6 days ago

    Alabang, Philippines Nityo Infotech Full time

    -- Minimum of 1 year experience supporting application systems. -- Minimum of 1-year experience in VB.NET and MS SQL/MySQL -- Experience in one or more of the following technologies will be an advantage: HTMLS, Cascading style sheet (CSS), Adobe ColdFusion 10, Delphi Programming Language, Java/PHP Scripting.

  • Junior Application Support

    6 days ago

    Alabang, Philippines Nityo Infotech Full time

    -- Minimum of 1 year experience supporting application systems. -- Minimum of 1-year experience in VB.NET and MS SQL/MySQL -- Experience in one or more of the following technologies will be an advantage: HTMLS, Cascading style sheet (CSS), Adobe ColdFusion 10, Delphi Programming Language, Java/PHP Scripting.

  • Lead Application Support

    6 days ago

    Alabang, Philippines Nityo Infotech Full time

    a. Education ● Bachelor’s or College degree in Information Technology, Computer Engineering, and/or related fields. Other courses are welcome as long as he or she has extensive related experience. b. Experience ● Has at least one (1) year of experience in Level 2 Application Support, Incident Management, Problem and Change...

  • Lead Application Support

    6 days ago

    Alabang, Philippines Nityo Infotech Full time

    a. Education ● Bachelor’s or College degree in Information Technology, Computer Engineering, and/or related fields. Other courses are welcome as long as he or she has extensive related experience. b. Experience ● Has at least one (1) year of experience in Level 2 Application Support, Incident Management, Problem and Change...

  • Calculation Application Support

    6 days ago

    Alabang, Philippines Hunters hub Incorporated Full time

    · Bachelor of Master’s Degree in Computer Engineering, Information Systems, Computer Science or related field · At least 5 years’ experience in IS support and maintenance, Business Analysis maintenance, System analysis or related fields. · Ability to analyze and synthesize situations · Ability to understand the business constraints · Good...

  • Calculation Application Support

    6 days ago

    Alabang, Philippines Hunters hub Incorporated Full time

    · Bachelor of Master’s Degree in Computer Engineering, Information Systems, Computer Science or related field · At least 5 years’ experience in IS support and maintenance, Business Analysis maintenance, System analysis or related fields. · Ability to analyze and synthesize situations · Ability to understand the business constraints · Good...

  • Application Support Specialist

    3 days ago

    Ayala Alabang, National Capital Region, Philippines Hunter's Hub, Inc. Full time

    Job Description:">We are seeking a highly skilled and motivated Application Support Specialist to join our team at Hunter's Hub, Inc. As an Application Support Specialist, you will be responsible for providing technical support and assistance to our customers.">About the Role:">The ideal candidate will have a strong background in IT infrastructure and a...

  • SAP L1.5 Applications Support

    6 days ago

    Alabang, Philippines Hunters hub Incorporated Full time

    -Bachelor’s or College degree in Information Technology, Computer Engineering, and/or related fields. Other courses are welcome as long as he or she has extensive related experience. - Has at least one (1) year of experience in Level 2 Application Support, Incident Management, Problem and Change Management - Experience in business domain processes is...

  • SAP L1.5 Applications Support

    6 days ago

    Alabang, Philippines Hunters hub Incorporated Full time

    -Bachelor’s or College degree in Information Technology, Computer Engineering, and/or related fields. Other courses are welcome as long as he or she has extensive related experience. - Has at least one (1) year of experience in Level 2 Application Support, Incident Management, Problem and Change Management - Experience in business domain processes is...

  • Ecommerce Application Support

    6 days ago

    Alabang, Philippines Nityo Infotech Full time

    Qualifications: -- Has at least one (1) year of experience in Level 2 Application Support, Incident Management, Problem and Change Management -- Experience in business domain processes is preferred but not required

  • Ecommerce Application Support

    6 days ago

    Alabang, Philippines Nityo Infotech Full time

    Qualifications: -- Has at least one (1) year of experience in Level 2 Application Support, Incident Management, Problem and Change Management -- Experience in business domain processes is preferred but not required

  • Applications Support Technician with SAP Focus

    3 days ago

    Ayala Alabang, National Capital Region, Philippines Hunters hub Incorporated Full time

    What We're Looking ForWe seek a talented IT Support Professional with expertise in SAP applications to join our team.Key ResponsibilitiesProvide timely and effective support for SAP-related issues.Collaborate with cross-functional teams to resolve complex technical problems.Develop and maintain knowledge of SAP systems and technologies.Why Choose UsHunters...

  • Senior SAP Applications Specialist

    4 days ago

    Ayala Alabang, National Capital Region, Philippines Hunters hub Incorporated Full time

    Job OverviewHunters Hub Incorporated is seeking a highly skilled SAP L1.5 Applications Support professional to join our team.Required Skills and QualificationsBachelor's or College degree in Information Technology, Computer Engineering, and/or related fields.Extensive related experience welcome.At least one year of experience in Level 2 Application Support,...