Reports Analyst

2 weeks ago

Makati City, Philippines HORIZON NETWORK Full time

Responsibilities:
- Analyze data and metrics on Customer Service team operations and performance.
- Regularly report to internal client stakeholders of all levels
Identify trends to optimize performance.
- Build, own, and maintain a system of data models, transforming raw data into aggregated tables that feed into dashboards and ad hoc investigations.
- Design metrics and production dashboards using data visualization tools to create visibility into customer service health.
- Maintain and iterate on your dashboards to continue to drive increased value through additional business insights.
- Monitor business health and deep-dive trends to surface actionable insights and recommendations and then measure results once plans are implemented.
- Identify service anomalies based on user interaction patterns to minimize the occurrence of customer complaints.
- Interface with cross-functional stakeholders to partner on data-informed strategic decision-making.

Qualifications:
-Must be willing to relocate in ABROAD.
1. Bachelor's degree with a background in Math, Economics, Statistics, or other quantitative fields
2. 2 years experience of Data Analytics
3. Experience with a data visualization tool (e.g. Looker, Tableau, PowerBI)
4. Excellent verbal and written Thai-English communication skills
Strong problem-solving skills and the ability to propose innovative solutions.
5. Effective project management skills with the ability to prioritize and manage multiple tasks
6. Knowledge of products & promotions
7. Analytical thinking with a focus on translating data insights into actionable strategies

  • Financial Reporting Analyst

    3 days ago

    Makati City, National Capital Region, Philippines The Bistro Group Full time ₱800,000 - ₱1,200,000 per year

    Company DescriptionThe Bistro Group is a collection of international hospitality casual dining brands and homegrown concepts located in Makati. We are unified by a people-focused philosophy and are passionate about delivering exceptional dining experiences to our guests.Role DescriptionThis is a full-time role as a Financial Reporting Analyst at The Bistro...

  • Reporting Analyst

    1 day ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱600,000 - ₱1,200,000 per year

    TASQ is looking to fill an on-site position for a Reporting Analyst / Data Analyst immediately. The pre-screening interview will take place over the phone. About the job Reporting Analyst / Data Analyst (Cebu) Start Date: ASAP Nature Of The Account: Social Media Work Arrangement: Hybrid (1-2x onsite) Site Assignment: Cebu Shift Schedule | Restdays: Midshift...

  • Reports Analyst

    1 day ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per year

    TASQ is seeking to fill an on-site position for a Reporting Analyst/Data Analyst immediately. The initial pre-screening interview will be conducted via phone. **Position Overview: Reporting Analyst/Data Analyst (Cebu)** - **Start Date:** As soon as possible- **Work Arrangement:** Hybrid (1-2 days onsite)- **Account Type:** Social Media- **Location:** Cebu...

  • Reporting Analyst

    3 days ago

    Cebu City, Central Visayas, Philippines TASQ Full time ₱900,000 - ₱1,200,000 per year

    Work Setup: On-site in Cebu CityShift: Night Shift, weekends offRole Requirements: College graduate or completed 2nd year in college (no back subjects)4-6 years of relevant experience in Reporting/MISSolid experience in Report and dashboard creationAdvanced Excel (can write macros), Power BI, Power Apps, and Power Automate skills are must-havesMIS...

  • Reports Analyst

    3 days ago

    Makati City, National Capital Region, Philippines Ascendion Full time ₱900,000 - ₱1,200,000 per year

    We are looking for a Reports Analyst/Matter Mobility Steward who will be responsible for managing data transfers, ensuring compliance with firm-wide governance policies, and supporting global stakeholders in maintaining secure and efficient data processes.Key Responsibilities:Utilize ServiceNow, Active Directory, and Citrix to manage user requests, access,...

  • Salesforce Reporting Analyst

    3 weeks ago

    Makati City, National Capital Region, Philippines StratifyIQ Full time

    OverviewWe are seeking a Salesforce Reporting Analyst to join our team. This role is ideal for someone who has strong Salesforce administration and reporting experience, excellent communication skills, and the ability to collaborate closely with senior leadership across regions.Base pay range$10,000.00/yr - $12,000.00/yrKey ResponsibilitiesManage and...

  • Reporting Analyst

    3 weeks ago

    Makati City, National Capital Region, Philippines TransPerfect Full time

    OverviewTransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.As a Reporting Analyst you are responsible for the analysis of information on division trends, volumes,...

  • Reporting and Insight Analyst

    3 days ago

    Makati City, National Capital Region, Philippines Sysgen RPO, Inc. Full time $90,000 - $120,000 per year

    Position Summary:We are looking for a Reporting & Insight Analyst to join our growing team. This newly created position is critical in supporting our growing Account Management and Operations teams by transforming raw healthcare operations data into actionable insights. Your work will help monitor client performance, track key metrics, and demonstrate the...

  • Reporting Analyst

    4 weeks ago

    Cebu City, Central Visayas, Philippines QBE Insurance Full time

    Join to apply for the Reporting Analyst role at QBE InsuranceOverviewThe Reporting Analyst is responsible for collecting, analyzing, and presenting data to support decision-making within an organization. This role involves working with various departments to understand their data needs and designing reports that provide insights into key performance...

  • Reporting Analyst

    2 weeks ago

    Cebu City, Philippines QBE Insurance Full time

    Join to apply for the Reporting Analyst role at QBE Insurance Overview The Reporting Analyst is responsible for collecting, analyzing, and presenting data to support decision-making within an organization. This role involves working with various departments to understand their data needs and designing reports that provide insights into key performance...