Customer Service Representative

2 months ago


Iloilo, Philippines Fair Trade Outsourcing Full time

This role is for our retail account and will tentatively start at the beginning of October for the winter season in the US.

JOB PURPOSE

Customer Service Representative handles customers’ subscription concerns through email and tickets.

SPECIFIC DUTIES AND RESPONSIBILITIES

The following are the specific duties and responsibilities of the Customer Service Representative.

Billing Questions and Issues
Cancellation of orders
Following up on orders or concerns
Product Inquiries
Return and exchange questions and processes
Return requests for faulty products or size issues
Refunds for items
Correcting Shipping errors
Tracking inquiry
REQUIREMENTS

Desire to help customers
Strong written skills
Quick learner who can pay attention to detail
Ability to work well in a team
Preferably with prior data entry or CSR experienced
EP Level Jr - this should focus on the agents writing skills more so than verbal as this is a non-voice account



  • Iloilo City, Western Visayas, Philippines Talent Outsourcing Channel Solutions Full time

    Customer Service RepresentativeAt Talent Outsourcing Channel Solutions, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service through chat and email channels.Key Responsibilities:Respond to customer inquiries and requests via...


  • Iloilo City, Philippines Lexie Staffing & Business Consulting Full time

    We are seeking a friendly and motivated Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing information about our products and services.Key Responsibilities:Respond to customer inquiries via phone, email, or chat in a timely...


  • Iloilo City, Philippines Lexie Staffing & Business Consulting Full time

    We are seeking a friendly and motivated Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing information about our products and services. Key Responsibilities: Respond to customer inquiries via phone, email, or chat in a timely...


  • Iloilo, Philippines Neksjob Corporation Full time

    Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. Qualifications At least HS graduate (old curriculum),...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    OverviewNeksjob is a dynamic organization seeking highly skilled Customer Service Representatives to join our team. As a key member of our customer-facing division, you will be responsible for providing top-notch support to our clients.


  • Iloilo, Philippines Neksjob Corporation Full time

    Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. Qualifications At least HS graduate (old curriculum),...


  • Iloilo City, Western Visayas, Philippines TASQ Staffing Solutions Full time

    We are seeking a highly skilled and motivated Customer Service Representative to join our team at TASQ Staffing Solutions in Iloilo City.The ideal candidate will have excellent communication skills, both written and verbal, and be able to effectively resolve customer complaints and issues.As a Customer Service Representative, you will be responsible for...


  • Iloilo City, Western Visayas, Philippines Lexie Staffing And Business Consulting Full time

    At Lexie Staffing And Business Consulting, we are seeking a skilled Customer Service Representative to join our team. In this role, you will play a vital part in providing exceptional customer service and support to our clients.Job OverviewThis is a fantastic opportunity for individuals who are passionate about delivering top-notch customer experiences and...


  • Iloilo City, Western Visayas, Philippines TASQ Staffing Solutions Full time

    We are seeking highly skilled and motivated individuals to fill the position of Customer Service Representative at our Iloilo, Philippines office. As a representative of TASQ Staffing Solutions, you will be responsible for providing exceptional customer service to clients from diverse backgrounds.Requirements:2 years in college with 72 units completed6...


  • Iloilo, Philippines Fair Trade Outsourcing Full time

    This role is for our retail account and will tentatively start at the beginning of October for the winter season in the US. JOB PURPOSE Customer Service Representative handles customers’ subscription concerns through email and tickets. SPECIFIC DUTIES AND RESPONSIBILITIES The following are the specific duties and responsibilities of the Customer...


  • Iloilo City, Western Visayas, Philippines Classy & Comfortable Unique Homes, Inc. Full time

    Customer Service Representative ManagerAt Classy & Comfortable Unique Homes, Inc., we are seeking a highly skilled Customer Service Representative Manager to join our team. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to effectively manage customer interactions from initial inquiries to resolution.Key...


  • Iloilo, Philippines Fair Trade Outsourcing Full time

    his role is for our retail account and will tentatively start at the beginning of October for the winter season in the US. SPECIFIC DUTIES AND RESPONSIBILITIES The following are the specific duties and responsibilities of the Customer Service Representative (Voice). Back order Inquiries Billing Questions and Issue Cancellation of orders Referring to the...


  • Iloilo City, Philippines Lexie staffing and consulting Full time

    We're Hiring! Customer Service Representatives (CSR)Location: IloiloHiring Process: 1-Day Virtual InterviewQualifications:College GraduateWith or Without CCEGood communication skillsBenefits:Competitive SalaryHMO benefits after regularizationPerformance bonusesCareer growth opportunitiesPrepare for a virtual interviewGet hired in just one day!Apply now and...


  • Iloilo, Philippines Fair Trade Outsourcing Full time

    Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound interactions. KNOWLEDGE, SKILLS & ABILITIES REQUIRED: -Proven people skills -Excellent communicator, both oral and written (Senior...


  • Pavia, Iloilo and Mandurriao, Iloilo City, Philippines TASQ Staffing Solutions Full time

    Customer Service Representative Job DescriptionTASQ Staffing Solutions is seeking a skilled Customer Service Representative to work in a dynamic call center environment.Qualifications:Completed 2 years in college (with at least 72 units) + 6 months BPO or CSR related work experience (international)Graduate of 4 year course with or without work...


  • iloilo, Philippines Neksjob Full time

    JOB DESCRIPTION We are seeking a trustworthy and passionate professional for the role of Customer Service Representative Logistics. This position plays a key role in supporting the company’s growth strategy within the starch derivatives business, handling both customer service and logistics operations in the Philippines. The successful candidate will be...


  • Iloilo, Philippines Fair Trade Outsourcing Full time

    Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound interactions. KNOWLEDGE, SKILLS & ABILITIES REQUIRED: -Proven people skills -Excellent communicator, both oral and written (Senior...


  • Iloilo, Philippines Fair Trade Outsourcing Full time

    his role is for our retail account and will tentatively start at the beginning of October for the winter season in the US. SPECIFIC DUTIES AND RESPONSIBILITIES The following are the specific duties and responsibilities of the Customer Service Representative (Voice). Back order Inquiries Billing Questions and Issue Cancellation of orders Referring to the...


  • Iloilo City, Western Visayas, Philippines Neksjob Full time

    Neksjob is currently seeking a Customer Service Representative to join our team in Iloilo. As a CSR Agent, you will play a vital role in providing exceptional customer service and support to our clients.Company OverviewWe are a dynamic and growing company that values innovation and teamwork. Our mission is to deliver top-notch services to our clients, and...


  • Iloilo City, Western Visayas, Philippines NeksJob Philippines Full time

    Job RequirementsAt NeksJob Philippines, we are seeking a highly skilled Customer Service Representative to handle customer inquiries, process orders, and provide information about products and services.Key ResponsibilitiesAnswer customer inquiries in a timely and professional manner.Process customer orders and resolve any issues that may arise.Provide...