Cashier

4 weeks ago

Manila Lazaro East Ortigas Caloocan Fairview Fort BGC, Philippines Infinity Outsourcing Services Full time

Primary Responsibilities
Customer Service:
Greet customers, answer questions about products or services, and help them locate items, ensuring a positive shopping experience.
Transaction Processing:
Scan items, calculate total costs, and process payments using cash, credit/debit cards, checks, and other forms of payment.
Payment Handling:
Collect payments, provide accurate change, and issue receipts for all purchases.
Returns & Exchanges:
Handle customer returns, exchanges, and complaints according to store policies.
Cash Management:
Count money in the cash register at the beginning and end of shifts to ensure accuracy and adequate change for transactions.
Store Presentation:
Maintain a clean, organized, and tidy checkout area.
Product Assistance:
Provide product information and, when appropriate, upsell or cross-sell products to customers.
Key Skills and Qualities
Customer Service Skills:
A friendly, patient, and helpful attitude is essential for interacting with customers.
Attention to Detail:
Accuracy is critical for handling money and processing transactions correctly.
Communication Skills:
The ability to clearly answer customer questions and resolve issues is important.
Reliability and Trustworthiness:
Cashiers manage financial exchanges, requiring integrity and a trustworthy nature.
Speed and Efficiency:
Efficiently processing transactions helps create a smooth checkout experience for customers.
Ability to Stay Calm:
Remaining calm under pressure, especially with frustrated customers, is a valuable trait.

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