Customer Service Representative with Live Chat Experience
4 days ago
WE PREFER ATLEAST 6 MONTHS OF BPO EXPERIENCE
PLEASE NOTE: THIS IS AN ONSITE JOB
BAGUIO LOCATION
QUALIFICATIONS:
GOOD COMMUNICATION SKILLS
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
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Customer Service Representative
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Customer Service Representative
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davao city, Philippines National Bookkeeping and Management System Inc., Full timeWe are looking for a competent and customer-focused individual to join our team. As a Customer service Representative, you will be responsible for providing superior customer service by responding to inquiries, resolving problems, and ensuring a positive customer experience. You will serve as the main point of contact for consumers and play a vital role in...
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Customer Service Representative
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