Arabic and English Bilingual Call Center Agent

2 days ago

Cebu, Philippines TASQ Staffing Solutions Full time

TASQ is seeking agents for an on-site customer service representative position in Cebu City, where proficiency in both Arabic and English is required.

The recruitment process starts with a phone prescreen and an online IQ test, followed by two in-person interviews held on site during late afternoon or evening hours.

TASQ is hiring immediately for this role, which involves managing customer inquiries and sales related to travel bookings through phone, email, and chat.

Key duties include providing travel information, assisting with reservations, resolving customer issues, and staying informed about industry trends.

Candidates should have at least 2 years of BPO customer service experience (experience in the travel industry is a plus), excellent communication skills in both languages, and a high school diploma (a college degree is preferred).

Benefits offered include paid leave, HMO coverage with a free dependent, opportunities for career advancement, and a competitive salary that is higher than standard CSR roles due to the bilingual requirements.

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