Skin Sales Consultant

4 weeks ago

Mandaluyong, Philippines Dempsey Resource Management INC. Full time

Job Summary:
The Skin Sales Consultant is responsible for providing expert product knowledge and
personalized skincare consultations to clients. This role focuses on driving retail sales of
skincare products and aesthetic treatments by understanding client needs, recommending
suitable products, and delivering excellent customer service to enhance client satisfaction
and loyalty.

Key Responsibilities:
-Client Consultation & Sales
A. Greet clients warmly and establish rapport to understand their skincare concerns and
goals.
B. Conduct thorough skin analysis and recommend appropriate skincare products and
aesthetic treatments.
C. Explain product benefits, usage instructions, and potential results clearly to clients.
D. Achieve individual and clinic retail sales targets through effective upselling and cross-selling.
E. Handle client inquiries, objections, and follow-up communications professionally.

- Product Knowledge & Inventory
A. Maintain up-to-date knowledge of all skincare products, treatment protocols, and
industry trends.
B. Assist in product merchandising and inventory management to ensure availability and
proper display.
C. Participate in product training sessions and share insights with the team.

- Client Relationship Management
A. Build and maintain long-term relationships with clients through follow-ups and
personalized care.
B. Encourage client participation in promotions, loyalty programs, and referrals.
C. Document client interactions, preferences, and feedback accurately in the CRM
system.

- Team Collaboration & Compliance
A. Work closely with aestheticians, doctors, and clinic staff to coordinate client care.
B. Adhere to clinic policies, procedures, and health & safety regulations.
C. Contribute to maintaining a clean, welcoming, and professional clinic environment.

Key Metrics for Success:
A. Sales performance (daily/monthly targets)
B. Consultation-to-conversion rate
C. Repeat client rate and package renewals
D. Client satisfaction and feedback
E. Product and treatment upsell ratio

Salary Range
Php 25,000- 30,000 salary

Job Location
1. Mandaluyong (1 vacancy)

Work Schedule
Shifting sched / 6 days a week

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