Healthcare Account Chat/Email

4 weeks ago

Davao City, Philippines Talent Outsourcing Channel Solutions Full time

Join our Healthcare Account Chat/Email (Non-voice) team in Davao and embark on a fulfilling career journey As part of our team, you'll handle various tasks, including assisting with online campaigns, responding to customer queries, and processing orders. Here's what you'll be doing:
Responsibilities:
- Assist with online campaigns
- Establish a strong demeanor when dealing with customers
- Respond promptly to customer queries via email
- Recognize and address customer complaints
- Process orders, forms, registrations, and requests
- Maintain a log of all customer interactions, transactions, comments, and complaints
- Coordinate with coworkers and develop sales leads
- Maintain positive relationships with consumers through constant communication
- Prepare product surveys by gathering and evaluating client information

Qualifications:
- At least a senior high school graduate
- Customer service experience is optional
- Ability to communicate effectively in basic English
- Excellent multitasking, prioritization, and time management skills
- Attention to detail and fully vaccinated
- Immediate availability

Why Choose Us?
Competitive Salary, Great Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities and Promotion within the company
Comprehensive Healthcare Benefits, HMO, and more
Ready to seize this opportunity? Apply now and kickstart your career with us

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