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Email/ Chat Support

4 months ago

Davao City, Philippines Talent Outsourcing Channel Solutions Full time

Grab this opportunity now Join our team as a Email/ Chat Support (non-voice) at Davao City. With Fixed weekend off and Dayshift. Apply Now Qualifications:- At least 1yr experience in email management - Proficiency with different email management software, preferably Zendesk- Committed and willing to be assigned in any Site. - Flexible in shifting schedules. Responsibilities:- Attend to customer enquiries through emails (Zendesk) in a timely and accurate manner- Stay on top of campaigns and promotional releases - Communicate customer feedback to internal / external stakeholders to champion new processes to better serve our customers- Maintain a positive, empathetic, and professional attitude towards customers at all timesHurry up Apply now