Team Manager

3 days ago

Cebu, Philippines Leaftel Inc. Full time

Salary Range: Php50,000
Location: 8th floor, i1 Building, Cebu IT Park, Apas, Cebu City (Onsite)
Type: Full-time, Graveyard Shift

Job Overview:

We’re hiring a results-driven Team Manager with a background in Avatar tools (Soundboard, or Echo technology) and Live calling. This role demands strong technical expertise, sharp analytical skills, and proven leadership in a fast-paced, pay-per-performance campaign.

Key responsibilities:
• Supervise, manage, coach and motivate the team members to meet and exceed performance targets while fostering a positive and productive work environment.
• Monitor individual and team performance, identify training needs and plan training sessions to meet client and organizational targets
• Track and evaluate key performance indicators (KPIs) to ensure team objectives are consistently met.
• Monitor random calls to improve quality, minimize errors and track operative performance
• Ensure all relevant communications, records and data are updated, documented and recorded.
• Facilitate and participate in regular team meetings to align goals
• Collaborate with supervisors, operatives and third parties to gather information and resolve issues
• Suggest and communicate areas of improvement with operations, script development etc.
• Other duties and responsibilities as assigned.

Requirements:
• Minimum of 3+ years proven leadership skills in a BPO environment
• Versatile, and has experience with Avatar tools (Soundboard, or Echo technology) and dialing live campaigns
• Strong background in dialer management with a solid understanding of campaign setup, pacing, and troubleshooting.
• Skilled in analyzing campaign data, tracking team performance, and making data-driven decisions to improve results.
• Excellent verbal and written communication skills
• Self-motivated, goal-oriented, and proactive in addressing challenges and driving performance.
• Has strong time management and organization skills
• Ability to work independently and in a team.
• Open to ongoing training, feedback and professional development
• Experience with political or advocacy calling campaigns is a plus

Why Join Us?

• Competitive salary, monthly commission, healthcare benefits, and allowances.
• Night differential and annual performance-based increase.
• A supportive environment for growth and development.

  • Team Manager

    2 weeks ago

    Cebu, Philippines Leaftel Inc. Full time

    Salary Range: Php50,000 Location: 8th floor, i1 Building, Cebu IT Park, Apas, Cebu City (Onsite) Type: Full-time, Graveyard Shift Job Overview: We’re hiring a results-driven Team Manager with a background in Avatar tools (Soundboard, or Echo technology) and Live calling. This role demands strong technical expertise, sharp analytical skills, and proven...

  • Team Manager

    4 weeks ago

    Cebu City, Philippines Leaftel Inc. Full time

    Salary Range: Php50,000 Location: 8th floor, i1 Building, Cebu IT Park, Apas, Cebu City (Onsite) Type: Full-time, Graveyard Shift Job Overview: We’re hiring a results-driven Team Manager with a background in Avatar tools (Soundboard, or Echo technology) and Live calling. This role demands strong technical expertise, sharp analytical skills, and proven...

  • Supplier Management Team Manager

    3 days ago

    Cebu, Philippines Resource Management Full time

    EMPLOYMENT TYPE: Full-time WORK LOCATION: Cebu / Baybay WORK SCHEDULE: Night shift JOB DESCRIPTION: We are looking for an exceptional leader who can lead and effectively promote our service to the existing and prospective clientele. Must have critical thinking and problem-solving capabilities. Collaborates with other key departments to achieve operational...

  • Data Analyst Team Manager

    3 days ago

    Cebu, Philippines Resource Management Full time

    EMPLOYMENT TYPE: Full-time WORK LOCATION: Cebu / Baybay WORK SCHEDULE: Graveyard shift JOB DESCRIPTION: We are looking for an exceptional leader who can motivate the team's performance in delivering data projects. Have the ability to communicate with other managers in different departments to strategize and align the company's goals. Must have critical...

  • Recruiter- Remote

    2 weeks ago

    Cebu City, Central Visayas, Philippines Career Team Enterprises Full time ₱800,000 - ₱1,200,000 per year

    Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we're solving today's unemployment challenges with smart software, world-class trainers,...

  • Service Delivery Team Manager

    2 weeks ago

    Cebu City, Central Visayas, Philippines NISPI Full time ₱1,920,000 - ₱2,160,000 per year

    We are seeking a Service Delivery Team Manager who will play a key role in growing the leaders who grow our teams. In this role, you will directly support a group of Service Delivery Team Leads and indirectly guide multiple SRE teams across various customer environments. You will foster a culture grounded in our BVMMs (Beliefs, Vision, Mission, and Methods)...

  • Property Management Team

    2 weeks ago

    Cebu City, Central Visayas, Philippines Asia Properties & Assets Consultancy Pte Ltd Full time ₱30,000 - ₱60,000 per year

    1. Property ManagerJob Summary:Responsible for the overall management and operation of the property. Ensures smooth day-to-day activities, tenant satisfaction, and efficient coordination among all departments.Key Responsibilities:Oversee building operations, maintenance, and administration.Supervise staff including engineers, admin, and accounting...

  • Senior Team Manager

    2 weeks ago

    Cebu City, Philippines Private Advertiser Full time

    URGENT HIRING: Senior Team Manager – Consolidation & Logistics Operations We are hiring a Senior Team Manager to lead operational teams within our shared services logistics division. This role requires strong leadership, deep knowledge of consolidation and freight operations, and the ability to manage high-volume processes while supporting multiple...

  • Team Lead

    4 weeks ago

    Cebu City, Philippines Wipro Full time

    Join to apply for the Team Lead role at Wipro . The purpose of this role is to execute the process and drive the performance of the team on the key metrics of the process. Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Responsibilities Ensure process is executed as per...

  • Team Leader

    2 weeks ago

    Cebu City, Central Visayas, Philippines Optimal Unlimited Full time ₱1,500,000 - ₱3,000,000 per year

    Testimony Video: Job Description - Team Leader - Property ManagementAbout the Role:As a Property Management Team Leader (Management Level), you will be responsible for the work quality and efficiency of a group of Assistant Property Managers, supporting them with your real estate and property management expertise as well as group and one-on-one-led...