
Customer Support Manager
4 weeks ago
Job Description
A Customer Support Manager, ensures that the customers of a company are satisfied. This role is to provide superb customer service by leading and motivating the customer support team, developing procedures and talk scripts, and creating customer satisfaction goals.
Job Responsibilities
- Understanding existing policies rules and regulations pertaining to the Project.
- Supervise day-to-day operations in the customer service department.
- Respond to customer service issues in a timely manner, Communicate with customers through various channels (Phone, Email, Viber, etc).
- Keeping records of customers interactions, transactions, comments, and complaints.
Job Qualifications
- Graduate of any four (4) years course or equivalent
- Motivated and experience in managing Customer Service
- Articulate and with excellent written and communication skills.
- Possess marketing and sales skills.
Salary - it defends on experience.
-
Customer Support Representative
4 weeks ago
Pasay, Philippines HRTX Full timeAbout the job Customer Support Representative We are looking for a dedicated Customer Support Representative to be the primary point of contact between our company and its customers. In this role, you will deliver outstanding support by addressing inquiries, resolving issues, and ensuring customer satisfaction through voice, chat, or email channels. ...
-
Customer Support Representative
17 hours ago
Pasay, Philippines HRTX Full timeWe are looking for a dedicated Customer Support Representative to be the primary point of contact between our company and its customers. In this role, you will deliver outstanding support by addressing inquiries, resolving issues, and ensuring customer satisfaction through voice, chat, or email channels.Location: Moa, Pasay Shift: Night Shift Set-up: Onsite...
-
Customer Support Specialist
2 weeks ago
Pasay, Philippines Atarim Full timeOverview Atarim.io is seeking an enthusiastic and driven Customer Support Specialist to join our dynamic team. As the first point of contact for our users, you will play a vital role in ensuring a seamless, positive experience for our global user base. Your ability to communicate clearly, demonstrate empathy toward customer needs, and deliver timely...
-
Customer Support Advisor
1 week ago
Pasay, National Capital Region, Philippines Entain Full time ₱40,000 - ₱60,000 per yearCompany DescriptionTo provide the best possible reactive and proactive customer support using the 'Sales through Service' ethos for the Bingo, Casino and Poker, Sports Betting Interactive and Retail customers across multiple contact channels.Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people...
-
Customer Service Manager
2 weeks ago
Pasay, National Capital Region, Philippines Talent Tree Solutions Inc. Full time ₱780,000 per yearJob Description:We are looking for an experienced Customer Support Manager to lead our customer service team and ensure a world-class support experience for our clients. This role involves overseeing day-to-day operations, creating efficient support procedures, and ensuring compliance with customs regulations, particularly in relation to the E-TRACC...
-
Customer Support Advisor
21 hours ago
Pasay, Philippines Entain Full timeEntain Pasay, National Capital Region, Philippines Customer Support Advisor – UK APPLICATION FORM: Role Purpose To provide the best possible reactive and proactive customer support using the ‘Sales through Service’ ethos for the Bingo, Casino and Poker, Sports Betting Interactive and Retail customers across multiple contact channels. Key...
-
Customer Service Manager
4 weeks ago
Pasay, Philippines Ascent Solutions Philippines Inc. Full timeOverview On-site - Pasay • 3-5 Yrs Exp • Bachelor • Full-time A Customer Support Manager ensures that the customers of a company are satisfied. The role is to provide superb customer service by leading and motivating the customer support team, developing procedures and talk scripts, and creating customer satisfaction goals. Responsibilities Understand...
-
Customer Support Advisor
4 weeks ago
Pasay, Philippines Entain Full timeOverview Entain Pasay, National Capital Region, Philippines Customer Support Advisor - UK Entain Pasay, National Capital Region, Philippines Job Description Role Purpose: To provide the best possible reactive and proactive customer support using the “Sales through Service” ethos for the Bingo, Casino and Poker, Sports Betting Interactive and Retail...
-
Customer Support Representative
4 weeks ago
Pasay, Philippines Sundust Bros Corporation Full timeResponsibilities Manage large amounts of incoming calls, chats, and emails Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and complete information by using the right methods/tools ...
-
Technical Support Manager
4 weeks ago
Pasay, Philippines SMDC Full timeSMDC Pasay, National Capital Region, Philippines Technical Support Manager SMDC Pasay, National Capital Region, Philippines The Technical Support Manager is responsible for the day-to-day operations of the Technical Support Group, providing end-user support to SMDC employees, ensuring that all IT equipment, productivity tools and services are available and...