Senior Payroll Analyst

Who we are:

eFlexervices is a BPO company with a legacy spanning 24 years. We've honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support. We're not just investing in our work; we're investing in people, optimizing performance, and maximizing efficiency. We are all about exceptional quality and unwavering trust.

What we are looking for:

Are you ready to take your expertise to the next level? At eFlexervices, we're not just hiring a Senior Payroll Analyst – we're empowering your talent to deliver quality and performance. Join us in shaping the success and making an impact that truly matters.

The Senior Payroll Analyst will provide hands-on support to the Senior Payroll Manager and serve as a key resource within the Finance department’s payroll function. This role is designed to learn the operational processes and serve as a backup for the primary role. Collaboration with the Human Resources team is expected for data validation, payroll processing, compliance, and maintaining accurate payroll records.


What you’ll be doing:

Understand the payroll process from beginning to end, including data entry, calculating wages, reviewing timesheets, and ensuring timely payment to employees.
Maintain accurate payroll records and documentation.
Handle payroll discrepancies, resolve employee payroll-related inquiries, and provide necessary support.
Keep informed of changes in U.S. federal, state, and local payroll tax laws and regulations.
Process employment changes such as promotions, transfers, and terminations in UKG.
Process and post payroll-related journal entries in Epic accounting system.
Reconcile payroll GL accounts to ensure accuracy.
Collaborate with the finance team to support reporting, reconciliation and compliance.
Work with the Human Resources department on any cross-functional projects.
Assist in employee benefits, including processing 401(k) benefits, HSA contributions, Flex Plan contributions, etc.
Assist with 401(k) audit documentation.
Support ad-hoc payroll reporting, compliance tasks, and special projects as assigned by the Finance team.
Maintain garnishments, tax levies, and other payroll deductions with accuracy.
Support external auditors to support payroll-related reviews.
Develop payroll dashboards or reports to support Finance and executive leadership with workforce insights.

Qualifications and Requirements:

Expertise in end-to-end payroll processing, multi-state regulations, and payroll tax compliance.
Five years of payroll administration experience.
Strong knowledge of U.S. tax laws and regulations.
Hands-on experience with HRIS systems. Experience with UKG software is a plus.
Advanced proficiency in Excel and adept at leveraging technology for increased efficiency.
Strong background in 401(k) audits, filing, and understanding the general ledger (GL) impact of payroll.
Analytical skills to interpret payroll trends, audit reports, and resolve discrepancies.
Proactive problem-solving around year-end processes like W-2 corrections and month-end or quarter-end reconciliation.
Discretion and confidentiality when handling sensitive employee data and financial records.
Critical thinking and analysis skills required.
Ability to work independently and take initiative.
Effective communication and interpersonal skills.
Proactive and able to work under general direction, on multiple tasks with conflicting priorities.
Comfortable working in a fast-paced and ever-changing environment.
Proficiency with Microsoft Office – particularly Outlook, Excel, and Word.
Possess a growth mindset.
Experience in HR administration is a plus.


Benefits and Perks:

At eFlex, we're not just a workplace – we're a community of playmakers, committed to fostering growth, learning, and personal connections. Here's what's in store for you:

Living Our Values: We don't just talk the talk; we walk the walk. From learning and personal growth to caring deeply about our team and clients, our values are the compass guiding our vibrant workplace.

Competitive Compensation: Your hard work deserves recognition. Enjoy a competitive salary and benefits package, including comprehensive HMO coverage and optical reimbursements.

Flexible Work Options: Work your way If you're outside Baguio City, embrace a permanent work-from-home setup. For those within Baguio, our hybrid work model offers the best of both worlds.

Wellness Matters: Recharge and refresh Our flexible vacation and sick leave policies empower you to prioritize your well-being, ensuring a healthy work-life balance.

Pathways to Success: Your journey with us is brimming with growth opportunities. We're dedicated to nurturing your career and supporting your rise through the ranks.

Ready to embark on an enriching journey? Join the eFlex family and experience a workplace that values your individuality and success. Let's thrive together