Payroll Analyst

2 weeks ago

Manila, National Capital Region, Philippines IntouchCX Full time ₱300,000 - ₱600,000 per year

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

About the Job

The Payroll Analyst is responsible for assisting and auditing payroll operations to ensure accurate and timely payments for employees of IntouchCX.

As Payroll Analyst, You Will…

  • Assist in the execution of payroll operations for various locations
  • Support the implementation of payroll processes that ensure continuous improvement in accuracy, efficiency and service levels
  • Develop and maintain business partnerships with HR, Operations and Accounting to support payroll initiatives
  • Deliver prompt, friendly and efficient customer service to employees who have questions regarding their pay including garnishments and taxes consistent with Federal/state/local wage and hour laws
  • Keep informed on legislation and regulatory rulings impacting payroll and develop solutions to ensure compliance in all federal and state jurisdictions
  • Analyze and report attendance based on schedule data

As Payroll Analyst, You Have…

  • Some post-secondary or completion of post-secondary schooling preferred
  • A minimum of 2 years experience in a similar payroll position processing a full cycle payroll
  • Experience with ADP Workforce Now (asset)
  • Strong technical, analytical and problem solving skills
  • Excellent written and verbal communication skills
  • Ability to manage multi-project workload within tight deadlines through strong organizational and planning skills
  • Advanced proficiency with MS Word and Excel
  • Effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds
  • Superior attention to detail with an eye for accuracy
  • Excellent organizational and time management skills
  • Possess exceptional prioritization skills to complete work in a timely manner
  • Adaptability to change and innovation
  • The ability to work both independently and in a team setting within a fast-paced environment

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