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Phone Support Agent

2 weeks ago

Baguio City, Cordillera, Philippines Neks Job Philippines Full time

Neks Job Philippines is seeking a highly motivated Phone Support Agent to join our team. As a Phone Support Agent, you will be responsible for handling customer inquiries and resolving issues over the phone. You will also be required to document customer interactions and collaborate with the team to meet performance goals.

Responsibilities:

  • Respond to customer inquiries and resolve issues over the phone.
  • Document all customer interactions and feedback.
  • Collaborate with the team to meet performance goals and improve processes.

Requirements:

  • College degree from any field
  • Previous experience in BPO is an advantage

Benefits:

  • A competitive salary package up to Php 24,000 monthly
  • An opportunity to work onsite with a dynamic team
  • A flexible 24/7 shifting schedule