Lead Assistant Manager

6 days ago


Cebu, Philippines Gratitude Inc Full time

Job title: Lead Assistant Manager - Quality
Work location: Onsite in Cebu
Work set up and schedule: GY
Salary:55k to 65k
Start date: ASAP

Qualifications :

•4-5 years in a QA AM/ TL role or currently in a Sr. TL level role
•Knowledge of Quality tools and analysis
•Experience in Insurance domain (preferred)
•Must have an understanding on NPS calculation/ CSAT
•Knowledge of Quality framework deployment in new transitions
•6-8 years experience in BPO

Process:
2 interview stages

Pre-Screening Notes:

How long is your QA AM (Assistant Manager) experience?
Experience in the insurance domain?
BPO experience:
Educational attainment:
Last drawn salary:
Expected salary:



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