Production Support Analyst

Product Support AnalystWe are expanding our support operations and seeking a detail-oriented, technically capable Product Support Analyst to join our growing team. This position plays a critical role in managing the initial triage of product-related tickets escalated from our frontline helpdesk. You will serve as the first line of technical escalation,...

Product Support Analyst We are expanding our support operations and seeking a detail-oriented, technically capable Product Support Analyst to join our growing team. This position plays a critical role in managing the initial triage of product-related tickets escalated from our frontline helpdesk. You will serve as the first line of technical escalation,...

SnapMart is the Philippines’ fastest growing and leading online grocery platform, offering end-to-end eCommerce tailored solutions for its partners to provide our customers with an unparalleled selection of fresh food, household essentials delivered to your door in the 2h delivery window of your choice. Our Landers Superstore app is now available for...

Job OverviewThis is a key opportunity to drive data-informed decision-making and shape business strategy. We are seeking an experienced data analyst to deliver timely, accurate reports and insights.Responsibilities:Collaborate with senior management to develop and maintain reporting solutions across business functions.Analyze requirements to support...

Job SummaryThe Real-Time Analyst is responsible for monitoring and managing the real-time performance across multiple queues and accounts. This role involves analyzing data, identifying trends, and making recommendations to ensure optimal staffing levels and service levels are maintained. The Real-Time Analyst works closely with the operations team to...

Overview The Finance Analyst supports the finance team in handling finance tasks related to sales audit, accounts receivable, accounts payable, and finance projects. The Finance Analyst plays a key role in supporting the organization’s financial health by analyzing financial data, preparing reports, and providing insights to guide business decisions....

Job Title: Support Analyst ILocation: Baguio, Philippines (Onsite)Department: APAC Operations / Technical ServicesAbout the Role:The Support Analyst role focuses on keeping existing customers satisfied with our products. This role is responsible for providing user support to resolve issues with software, hardware, and IT-related questions. The Support...

Non-Exemption/Must HaveCollege graduate, BS Degree in IT or any related course. (Non-negotiable)3 years' experience focus as System Business Analyst. (Non-negotiable)Proven analytic background and able to translate the user requirements with clarity into functional and system design specifications. (Non-negotiable)Should have experience in data...

Overview This is a Philippine-based position. NOT a US-based position and the pay rate is not in US currency. ABOUT FREEDOM HEALTH SYSTEMS, INC: Freedom Health Systems, Inc. is a mission-driven healthcare advisory and management consulting firm that partners with behavioral health and human services organizations to improve access, equity, and operational...

About the Role: The Support Analyst role focuses on keeping existing customers satisfied with products and services. This role is responsible for providing user support to resolve issues with software, hardware, and IT-related questions. The Support Analyst ensures clients receive speedy resolutions to any issues that may arise. Responsibilities: ⚫...