
Frontline Support Representative
4 weeks ago
Job Type: Onsite Full-Time
Job Description: We are seeking a dedicated and enthusiastic Frontline Support Representative / Customer Service Representative (CSR) to join our team. As a CSR, you will be our customers' first point of contact, providing outstanding service and support. Your primary responsibilities will include handling inquiries, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide accurate information about our products and services.
• Resolve customer complaints and issues efficiently, escalating when necessary.
• Maintain detailed and accurate customer records.
• Collaborate with other departments to ensure customer needs are met.
• Identify opportunities to improve customer satisfaction and loyalty.
Requirements:
• Proven experience in a customer service role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Proficiency in using customer service software and tools.
What We Offer:
• Competitive salary and benefits package.
• Comprehensive training and professional development opportunities.
• A supportive and inclusive work environment.
• Opportunities for career growth within the company.
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CRM Support Analyst
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CRM Support Analyst
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Iloilo City, Philippines Outsourced Full timeOutsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment...
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Customer Service Representative
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Iloilo City, Philippines BruntWork Full timeBusiness Development Representative (ZR_23532_JOB) Join to apply for the Business Development Representative (ZR_23532_JOB) role at BruntWork Business Development Representative (ZR_23532_JOB) 2 days ago Be among the first 25 applicants Join to apply for the Business Development Representative (ZR_23532_JOB) role at BruntWork Get AI-powered advice on...