Learning Experience Senior Officer

4 weeks ago

Mandaluyong, Philippines Compliant Business Processing Philippines Inc. Full time

The Learning Experience Senior Officer/Learning Designer enhances the learning experience and outcomes of employees and the business through learner-centric design, enhancing engagement and embedment of learning. Through collaboration with the learning team, they design and develop impactful digital learning solutions that drive employee growth and align with organisational objectives.

Job Description:

Learning Solutions Development

Collaborate with the learning team, to understand learning needs and objectives.

Design and develop meaningful, learner centric, digital learning solutions.

Develop digital learning solutions which align with wider learning programs to contribute to the creation of holistic learning experience.

Incorporate feedback to continuously improve learning solutions.

Design and Quality Assurance

Ensure learning materials align with organisational learning and development goals, frameworks and policies.

Review and continuously improve existing content in line with learning governance framework to ensure it remains up-to-date, relevant and effective.

Ensure consistency and best practice in how learning is designed and developed.

Content Creation and Management

Design, develop, and maintain high-quality learning content that aligns to learners’ needs.

Ensure learning content is accessible and engaging.

Ensure digital content is supported on various platforms and devices.

Stay updated on the latest trends and technologies within learning to incorporate innovative solutions.

Work with the learning team to ensure content is delivered effectively.

Keep up-to-date and bring innovative ideas to continue to enhance the learning experience of employees through technology.

Skills and Experience:

Training/Qualifications

Degree/certificate in Adult Learning or instructional design

Digital learning tool Certification

Experience

5 years instructional/learning design

Experience with articulate or other authoring tools

Stakeholder management

Skills/Techniques

Instructional/learning design

Content development

Learning authoring tools

Digital learning tools

Visual communication

Project management

Competencies

Learner-centric design

Organisational awareness

Communication

Collaboration

Critical thinking

Innovative design

Prioritizing customers

Teamwork

Problem-solving

Continuous learning and improvement mindset

Adaptability

Others:

Permanent WFH* (terms and conditions apply).

HMO and Life insurance coverage on the first day of work.

Amenable to work on different shifts (AM, Mid, Night Shift)

Company to provide internet allowance and PC.

20% Night Differential and Other Allowance

Loyalty award and Others

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