Current jobs related to Customer Experience Strategist - Taguig, National Capital Region - GCash

  • Customer Experience Strategist

    2 weeks ago

    Taguig, National Capital Region, Philippines HCLTech Full time

    HCLTech is looking for an experienced Customer Experience Strategist to drive our CX Program forward.About the RoleOnboard client's teams to the CX Program by conducting in-depth Customer Learning sessions, CX Maturity Assessments, and Voice of the Customer analysis.Design new and innovative customer interactions and touchpoints to enhance and differentiate...

  • Customer Delight Strategist

    5 days ago

    Taguig, National Capital Region, Philippines ACMobility Full time

    We seek a Customer Delight Strategist to join our team at A CMobility. As a strategic thinker, you will identify opportunities to enhance the customer experience and implement plans to achieve this goal.ResponsibilitiesYou will work closely with cross-functional teams to develop and execute customer-centric initiatives, resulting in increased customer...

  • Customer Success Strategist

    1 week ago

    Taguig, National Capital Region, Philippines Globe Telecom, Inc. Full time

    Globe Telecom, Inc. is a leading telecommunications company in the Philippines, and we are seeking a highly skilled Customer Success Strategist to join our team.About the RoleThe primary responsibility of this role is to ensure that clients achieve their desired outcomes through our products or services.This involves developing and maintaining strong...

  • Learning Experience Strategist

    7 days ago

    Taguig, National Capital Region, Philippines Manpower Core Group Inc. Full time

    Job OverviewWe are seeking a highly skilled Learning Experience Strategist to join our team at Manpower Core Group Inc.The ideal candidate will have a strong background in educational technology and learning design, with experience in developing engaging online courses and designing effective learning experiences.The key responsibilities of this role...

  • Customer Experience Strategist

    2 weeks ago

    Taguig, National Capital Region, Philippines Sutherland Global Full time

    Job OverviewSutherland Global is a forward-thinking organization that thrives on innovation and collaboration. As a Customer Experience Sr. Manager, you will be responsible for championing the voice of the customer and driving initiatives to improve customer satisfaction.You will have the opportunity to collect and analyze customer feedback from internal and...

  • Customer Experience Strategist

    5 days ago

    Taguig, National Capital Region, Philippines BYD Philippines Full time

    BYD Philippines is committed to delivering exceptional customer experiences through its aftersales services. As the Aftersales Manager, you will be responsible for overseeing the entire aftersales department, ensuring seamless customer interactions.Main Responsibilities:Aftersales Department: Manage and oversee the aftersales department, including parts,...

  • Enterprise IT Strategist

    2 days ago

    Taguig, National Capital Region, Philippines Metrobank Full time

    Enterprise IT StrategistAs an Enterprise IT Strategist at Metrobank, you will play a key role in analyzing and assessing organizational requirements, making recommendations regarding technology, and designing systems that tie together applications and information sources to achieve business objectives.You will have the opportunity to work on various...

  • Global Account Strategist

    1 day ago

    Taguig, National Capital Region, Philippines beBee Careers Full time

    About the RoleWe are looking for a highly motivated and results-driven individual to fill the position of Global Account Strategist. As a Global Account Strategist, you will be responsible for developing and executing strategies to drive revenue growth and expand our global customer base.The ideal candidate will have a strong understanding of international...

  • Market Expansion Strategist

    5 days ago

    Taguig, National Capital Region, Philippines GCash Full time

    Key ResponsibilitiesThe Market Expansion Strategist will be responsible for developing and executing strategies to expand our market presence. You will lead the planning and development of full-year campaigns to increase penetration for use cases in your relevant portfolio.Your primary goal is to improve user retention, drive uptrend in GCash awareness and...

  • organizational development strategist

    3 weeks ago

    Taguig, National Capital Region, Philippines FIRST WORLD TRADER PROPRIETARY LIMITED TRADING AS EASYEQUITIES (PURPLE GROUP LTD.) Full time

    KMC is looking for an Organizational Development Strategist to join the People Experience Team within the People and Culture department. This role is primarily responsible for designing and implementing strategies that drive organizational effectiveness, employee development, and cultural alignment. The OD Strategist's expertise in change management, talent...

  • Wealth Management Strategist

    7 days ago

    Taguig, National Capital Region, Philippines GCash Full time

    Job Overview: We are seeking a highly skilled Wealth Management Strategist to join our team at GCash. As a Wealth Management Strategist, you will be responsible for monitoring and analyzing internal and external processes of the product/s handled. You will also lead customers through change management, drive process changes and documentation based on...

  • Brand Experience Director

    1 week ago

    Taguig, National Capital Region, Philippines Global Technological Trading Inc. Full time

    Digital Media Strategist JobWe're seeking an innovative Digital Media Strategist to help us achieve our business goals through effective social media engagement.About the RoleThis position involves developing and implementing comprehensive social media strategies to drive brand awareness and customer engagement.Main responsibilities include:Conducting market...

  • Business Growth Strategist

    1 week ago

    Taguig, National Capital Region, Philippines SAP Philippines, Inc. Full time

    Job Overview:The Business Growth Strategist will play a critical role in driving business growth and expansion through the development and execution of account plans. This involves building strong relationships with customers, leveraging SAP's product offerings, and solving complex business problems.

  • Business Growth Strategist

    1 week ago

    Taguig, National Capital Region, Philippines Huawei Technologies Full time

    We are looking for a Business Growth Strategist to join our team at Huawei.About the Role:The Business Growth Strategist will be responsible for developing and executing business plans to achieve sales targets in the telecom sector. This includes building strong relationships with customers and partners, and effectively promoting sales through strategic...

  • Senior Financial Strategist

    1 day ago

    Taguig, National Capital Region, Philippines Top Global Summit Life Insurance Agency Full time

    Join our esteemed team at Top Global Summit Life Insurance Agency as a Senior Financial Strategist and take on the challenging role of providing financial planning, retirement planning, and investment advisory services to clients.About UsWe are a leading life insurance agency dedicated to delivering exceptional customer experiences. Our team is passionate...

  • Event Strategist

    1 week ago

    Taguig, National Capital Region, Philippines SONY Philippines, Inc. Full time

    Job DescriptionThe Event Strategist / Brand Experience Specialist will be responsible for developing and executing creative brand experiences that drive awareness, consideration, and ultimately, purchase decisions for SONY Philippines. This role requires a strong understanding of event conceptualization, event planning, marketing strategy, and a passion for...

  • Enterprise IT Strategist

    5 days ago

    Taguig, National Capital Region, Philippines Willis Towers Watson Full time

    Enterprise IT Strategist NeededWe are seeking an Enterprise IT Strategist to join our EX group. As a strategist, you will be responsible for developing and implementing IT strategies that support business objectives.You will analyze product offerings and business requirements within the organization and work with product development teams to evaluate and...

  • Product Strategist

    1 week ago

    Taguig, National Capital Region, Philippines ABB Schweiz AG Full time

    About the RoleWe are seeking a highly skilled Product Strategist to join our team at ABB Schweiz AG. As a key member of our Measurement & Instruments business, you will be responsible for optimizing the offer portfolio and return on investment in the Flow product.Key ResponsibilitiesSupport the Product Manager in developing the business case for offer...

  • Content Strategist and Writer

    1 week ago

    Taguig, National Capital Region, Philippines Hunter's Hub, Inc. Full time

    Job Title: Content Strategist and WriterAbout the RoleWe are seeking a highly skilled Content Strategist and Writer to join our team at Hunter's Hub, Inc. As a key member of our documentation department, you will be responsible for developing and implementing content strategies that drive business results.Responsibilities:Develop and implement content...

  • Digital Solution Strategist

    2 weeks ago

    Taguig, National Capital Region, Philippines Nokia Full time

    About the RoleAs a Digital Solution Strategist within the Sales Development & Solutioning (SDS) team at Nokia, you will play a pivotal role in driving customer engagement and shaping our strategy for autonomous networks and data management solutions. You will collaborate closely with Sales Leads and cross-functional teams, developing a deep understanding of...

Customer Experience Strategist

2 weeks ago

Taguig, National Capital Region, Philippines GCash Full time

We're on a mission to create innovative financial solutions that make a meaningful impact on people's lives. As a Sr. AI Product Owner, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences.

About This Opportunity

This is an exciting chance to join our team and contribute to our vision of creating a better future for Filipinos through FinTech innovation. As a Senior AI Product Owner, you'll be responsible for leading product teams to develop high-quality products that meet customer needs.

Main Responsibilities
  • Foster collaboration across teams and departments, encouraging innovation and problem-solving to drive business growth and customer satisfaction.
  • Develop and refine best practices, process documentation, and tools that support process excellence and innovation within the organization, ensuring seamless integration of CX initiatives.
  • Work closely with engineering, design, and marketing teams to integrate CX initiatives across multiple touchpoints, driving customer-centric product development.
  • Champion change management efforts to ensure smooth adoption of new processes, technologies, and methodologies, fostering a culture of continuous improvement.