Customer Solutions Manager

1 week ago

Quezon City, National Capital Region, Philippines Sprout Solutions Full time
Responsibilities
  • Lead the aftersales and service function, ensuring machines remain reliable after purchase
  • Manage the team of technicians for installation, repair, and preventive maintenance
  • Ensure spare parts availability and timely fulfillment of customer needs
  • Oversee warranty claims, complaints handling, and technical support
  • Conduct dealer and farmer training on proper use and maintenance of machinery
  • Collect feedback from the field and work with management to improve products and services
  • Build a service culture that blends family-business care with professional reliability
Minimum Qualifications
  • Graduate of Mechanical Engineering, Agricultural Engineering, or related technical field
  • At least 7 years' experience in service/aftersales/technical support, preferably with agricultural or heavy equipment
  • Strong technical knowledge of machinery maintenance and spare parts
  • Track record of managing technicians and service operations in provincial or rural settings
  • Customer-oriented, able to handle escalations while maintaining relationships

#J-18808-Ljbffr

  • Customer Solutions Specialist

    3 days ago

    Quezon City, National Capital Region, Philippines beBeeTechnical Full time $90,000 - $120,000

    We are seeking a skilled Inside Sales Engineer to support our customers across the EMEA region. This role involves working closely with the sales team to provide technical expertise, answer product-related queries, and assist in designing solutions that meet customer needs.The successful candidate will be a key technical advisor during the sales cycle,...

  • Enterprise Solutions Manager

    1 week ago

    Makati City, National Capital Region, Philippines Jump Solutions Inc. Full time ₱600,000 - ₱1,200,000 per year

    Job Responsibilities:Function as a Technical Sales resource for Enterprise Accounts and SolutionsDrive sales revenue through prospecting, acquisition, development, and expansion of enterprise customer opportunitiesDevelop and execute sales strategy for the accounts assigned and responsible forDevelop and maintain a high level of comprehension on different IT...

  • Customer Support Analyst

    1 week ago

    Quezon City, National Capital Region, Philippines Intogreat Solutions Full time $60,000 - $80,000 per year

    This is a remote position.About the roleAs a key member of our Customer Team, you'll be the go-to expert on Client's products (Client Broker Management System and Client's Officetech). You'll provide essential support to our customers, including application guidance and solutions.Key Responsibilities? Investigate and triage customer support tickets related...

  • GoHighLevel Solutions Manager

    3 days ago

    Quezon City, National Capital Region, Philippines beBeeVirtual Full time ₱300,000 - ₱450,000

    Job Title: GoHighLevel SpecialistOur company is looking for a skilled professional to fill the role of GoHighLevel Specialist. This individual will be responsible for customizing, building, and managing white-labeled CRM solutions.Key Responsibilities:

  • Providing Excellent Customer Solutions

    1 week ago

    Quezon City, National Capital Region, Philippines beBeeCustomerService Full time ₱1,200,000 - ₱2,200,000

    Customer Service Representative RoleWe are seeking a Customer Service Representative to join our team. The successful candidate will be responsible for providing solutions to customer inquiries in a courteous and timely manner.

  • Customized Business Solutions Specialist

    3 days ago

    Quezon City, National Capital Region, Philippines beBeeDeveloper Full time ₱2,750,000 - ₱3,050,000

    As a key contributor to our organization's technology landscape, we are seeking an experienced Microsoft Dynamics Developer.The role is responsible for designing, implementing, and maintaining Microsoft Dynamics solutions that meet the needs of our clients across various industries.To be successful in this position, you will have a deep understanding of...

  • Custom Engineered Solutions Expert

    7 days ago

    Quezon City, National Capital Region, Philippines beBeedesigner Full time ₱500,000 - ₱1,000,000

    Job Title:We are seeking a talented ETO Design Engineer to lead the development and execution of customer-centric solutions for NEC markets.

  • Contact Center Solutions Manager

    1 week ago

    Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time $104,000 - $130,878 per year

    Work Setup: Onsite  Shift: Shifting Schedule Responsibilities:RFP Analysis: Analyze RFPs to identify requirements, evaluation criteria, and potential challenges.Solution Design: Develop tailored contact center solutions that address the specific needs and objectives of each RFP.Proposal Development: Lead the creation of high-quality proposal documents,...

  • Customer Service Representative

    1 week ago

    Quezon City, National Capital Region, Philippines Magellan Solutions Full time ₱144,000 - ₱192,000 per year

    Job Summary:is responsible for assisting members, employers, and healthcare providers with inquiries related to health insurance services, benefits, membership, contributions, and claims. The CSR ensures that all transactions are handled professionally, accurately, and in accordance with the policies and guidelines.Snapshot of the Job:Handle customer...

  • Director of Customer Operations

    3 days ago

    Quezon City, National Capital Region, Philippines KMC Solutions Full time $104,000 - $130,878 per year

    The Customer Operations Director oversees and manages customer-facing operations to ensure efficient processes, high customer satisfaction, and operational excellence. This role ensures the delivery of high-quality service to customers, effective management of support staff, and alignment of operational performance with company standards. The Customer...