Client Insights Analyst

4 weeks ago

Province of Palawan, Mimaropa, Philippines InDebted USA, Inc. Full time
Overview

About InDebted: InDebted provides future-thinking organisations with products and solutions to support overdue consumers through debt. Backed by technology with a human touch, we use machine learning and AI to personalise the collections journey and champion positive customer experiences — all so we can change the world of consumer debt for good.

Founded in Australia, today we're a team of over 300 people living and working around the world. We're rapidly expanding throughout North America, the United Kingdom, Europe, Latin America and the Middle East. We're a $50m revenue (and growing) organisation, having recently completed our Series C funding round, backed by leading investors such as Airtree. Now is an exciting time to join the team as we continue to make the experience of debt resolution smoother, and more human.

We are seeking a forward-thinking Senior Client Analyst supporting our newly created regionalised structure. This is not a traditional reporting role: the ideal candidate will serve as a strategic partner to the business, helping to design scalable insight engines, prototype decision-support systems, and lead the next wave of analytics across high-impact problem spaces. Being a client focused role, experience in client presentations is important.This role is newly created, reflecting our evolving focus on AI-assisted insight delivery, proactive scenario modeling, and cloud-first analytical architecture. You will work on problems that were previously underserved by traditional analytics and help define the frameworks that power executive decision-making.

Duties and Responsibilities
  • Partner with internal client leads and external stakeholders to define analytical needs and translate them into high-impact deliverables
  • Develop and maintain tailored dashboards, cohort trackers, and insight narratives that reveal commercial and operational levers
  • Lead deep dives into performance variability, liquidation trends, customer segments, and treatment outcomes
  • Deliver strategic presentations to client stakeholders with clear recommendations and hypotheses for testing
  • Build and refine repeatable insight models that support benchmarking, campaign planning, and forecasting
  • Mentor junior analysts in developing storytelling, interpretation, and client-facing analytics skills
  • Play a lead role in driving cross-client insight standardisation and reporting automation
Experience and Skills
  • Present findings directly to client stakeholders in recurring forums and bespoke sessions
  • Translate data into compelling narratives, offering recommendations rooted in behavioral trends and financial performance
  • Build trust through clear, commercially relevant storytelling that supports client decisions
  • Respond dynamically to client questions, developing new lenses and views as their needs evolve
  • Bachelor's degree in Data Science, Economics, Statistics, Business, or a related field
  • 7+ years of experience in analytics, with a clear focus on client-facing, commercial, or strategic work
  • Expert-level SQL, with proven experience extracting and transforming large datasets
  • Strong communication skills, with a track record of presenting insights to external stakeholders
  • Deep understanding of cohort analysis, performance attribution, and outcome modeling
  • Skilled in Tableau or similar BI tools, with the ability to build intuitive and visually engaging dashboards
  • Able to work independently and prioritize long-term value over short-term output
  • Proven experience mentoring peers and contributing to a collaborative analytics culture
Preferred
  • Experience in fintech, financial services, or recovery analytics
  • Familiarity with Snowflake and/or cloud-native data environments
  • Exposure to forecasting, predictive modeling, or experimental design (A/B testing)
  • Consulting or agency-side experience highly regarded
Tools used by Insights Team
  • Languages: SQL, Python
  • Platforms: AWS, Tableau
  • Workflow Tools: JIRA, Confluence, Git
  • Optional: dbt, Airflow, or similar orchestration frameworks

Our benefits packages vary depending on region and role requirements. Our talent acquisition team will be able to share more during the recruitment process.

At InDebted, we respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company. InDebted is an Equal Opportunity Employer.

For Recruiters: We appreciate the interest of all candidates and recruitment agencies, however for this role we are managing this hiring process internally and will not be accepting applications through recruitment agencies. Thank you


#J-18808-Ljbffr

  • Key Account Manager

    2 weeks ago

    Province of Palawan, Mimaropa, Philippines TBO Full time ₱1,200,000 - ₱2,400,000 per year

    Key Accounts Manager (Retail/B2A) , Palawan , PhilippinesPosition Summary:The Key Accounts Manager will be responsible for developing, managing, and growing relationships with key accounts. This role will focus on identifying clients' needs, building long-term partnerships, optimizing revenue growth, and ensuring high client satisfaction. The ideal candidate...

  • Senior System Engineer

    4 weeks ago

    Province of Palawan, Mimaropa, Philippines Summit 360 Solutions Full time

    OverviewLocation: Remote / Flexible (with overlap to US CST)Department: Security OperationsSchedule: Monday–Friday, 8:00 AM–5:00 PM US CST (flexibility +/- 3 hours)Salary: PHP 150,000 to 170,000/mo (paid bimonthly)About the RoleWe are seeking a highly skilled and motivated Senior Systems Engineer to join our team. In this role, you will be responsible...

  • Full Stack Developer

    4 weeks ago

    Province of Palawan, Mimaropa, Philippines Workstreet Full time

    Workstreet delivers AI-driven vCISO services that build and run security and compliance programs aligned with SOC 2, ISO 42001, ISO 27001, and other frameworks. We offer over 100 services in our catalog to the fastest-growing technology companies worldwide.The RoleWe're hiring our first AI Automation Engineer to turn manual services into agent-driven...

  • Financial Planning and Analysis Manager

    4 weeks ago

    Province of Palawan, Mimaropa, Philippines Pioneer Management Consulting Full time

    OverviewFP&A Manager with Accounting Experience in NetSuitePosition Type: Full-Time, RemoteWork Schedule: Must align with U.S. Central Standard Time (CST), Monday–FridaySalary: CompetitiveWe are a U.S.-based management consulting company seeking a highly skilled FP&A Manager with strong accounting foundations and hands-on NetSuite experience. This is a...

  • Affiliate Growth Manager

    4 weeks ago

    Province of Palawan, Mimaropa, Philippines Premium Invention Inc. Full time

    About the RoleWe're hiring an Affiliate & TikTok Shop Growth Manager to scale our creator and partner ecosystem. This role blends affiliate program management, TikTok Shop setup, influencer partnerships, and UGC pipeline building.You'll launch our TikTok Shop from scratch, grow affiliate networks, and turn creators into revenue-driving partners. If you've...

  • Data Operations Specialist

    4 weeks ago

    Province of Palawan, Mimaropa, Philippines Uberall, Inc Full time

    Help us bring people and businesses togetherOur SaaS platform enables multi-location brands and businesses to boost their online presence in a rapidly evolving world. From big to small, from Adidas to ZenPark, our client base contains some of your favourite brands as well, we bet.The Past, Present & FutureThe Past: Founded in 2013 by David Federhen and...

  • Home-Based Financial Analyst

    3 weeks ago

    Palawan, Philippines Delegate CX Full time

    The DCX Client Services – **Home-Based Financial Analyst** is expected to be proactive and detail-oriented with advanced skills in Excel and PowerPoint to join our team. This role is integral in transforming financial and operational data into insightful analyses and executive-ready reports that directly support strategic decision-making and business...

  • Data Analyst, Forecasting

    3 weeks ago

    Palawan, Philippines MaryRuth's Full time

    Overview Join to apply for the Data Analyst, Forecasting role at MaryRuth's . The Data Analyst, Forecasting will play a critical role in supporting data-driven decision-making across MaryRuth's by developing business intelligence (BI) solutions, analyzing data, and delivering insights. This role will be part of the Analytics team within our eCommerce &...

  • Business Analyst

    3 weeks ago

    Palawan, Philippines Etrading Software Limited (PH) Full time

    Overview Join the Future of Fintech as a Business Analyst at Etrading Software! Why Choose Us Empowering Culture: We prioritize your mental well-being and offer ongoing psych consultation benefits. Our positive work culture celebrates diversity and individuality, creating a supportive environment for everyone. Flexibility: Work-life harmony matters to us....

  • Support Analyst

    2 days ago

    Palawan, Philippines Iron Mountain Full time

    Overview Join to apply for the Support Analyst role at Iron Mountain . Iron Mountain provides expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner with our customers around the world to preserve...

  • Senior Treasury Analyst

    3 weeks ago

    Palawan, Philippines GoTeam Full time

    Overview Senior Treasury Analyst (Up to ₱120,000 + WFH Set Up + FREE AI Certification) — Remote | Night Shift | Full-Time At GoTeam, you won’t just manage cash—you’ll be instrumental in shaping a proud Filipino legacy. We are a collective of Filipino innovators and AI experts, creating technologies that simplify lives globally and elevate our...

  • Fraud and Transaction Monitoring Analyst

    3 weeks ago

    Palawan, Philippines Axi Full time

    Fraud and Transaction Monitoring Analyst Fraud and Transaction Monitoring Analyst role at Axi . Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in the Philippines. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and...

  • QA Analyst

    7 days ago

    Palawan, Philippines BillingPlatform Full time

    BillingPlatform is an industry-leading, fast-growing SaaS company. Our award-winning, cloud-based revenue lifecycle management platform is leveraged by leading global enterprises to automate and streamline the entire quote-to-cash process. At BillingPlatform, our employees are our most valuable asset, and we believe deeply in a culture of collaboration,...

  • Tableau Data Analyst

    3 weeks ago

    Palawan, Philippines Clark Outsourcing Full time

    Overview Position Title: Tableau Data Analyst Work Set Up: Work from Home Schedule: 8:00 PM to 5:00 AM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga Quick Rundown: The Data Engineer II will play a key role in fostering a dependable data foundation, strategically facilitating corporate decision-making. This...

  • Sr. Marketing Analyst

    3 weeks ago

    Palawan, Philippines Power Digital Marketing, Inc. Full time

    We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. Our vision is to be...

  • FP&A Specialist

    3 weeks ago

    Palawan, Philippines OnlyExperts llc Full time

    Job Title: Financial Analyst – Offshore (Philippines) Location: Remote (Philippines) Reports to: Sr. Director, FP&A Company Overview: The company is at the forefront of sustainable lithium extraction technology, revolutionizing how lithium is produced for the growing electric vehicle and energy storage markets. We are committed to developing...