QA Analyst

BillingPlatform is an industry-leading, fast-growing SaaS company. Our award-winning, cloud-based revenue lifecycle management platform is leveraged by leading global enterprises to automate and streamline the entire quote-to-cash process. At BillingPlatform, our employees are our most valuable asset, and we believe deeply in a culture of collaboration, accountability, innovation, and transparency.

We seek bright, enthusiastic, and creative professionals looking to be part of our incredible team focused on challenging the status quo and driving transformational value to customers.

Our ability to innovate market-leading solutions has been validated by all major industry analyst firms, including being named a Leader in the first-ever Gartner Magic Quadrant for Recurring Billing Applications, and being recognized as the Leader in Forrester Research’s “The Forrester Wave: SaaS Recurring Billing Solutions.”

Description

We are seeking a seasoned QA Analyst to join our team. You will be responsible for ensuring that application updates, models, and platform components are robust, reliable, and production-ready. This role demands a strong foundation in test automation, a passion for continuous improvement, and the ability to work effectively in a fast-paced, globally distributed team.

Responsibilities

• Responsible for testing all aspects of a given application to ensure application upgrades and patches are compatible and continue operation in the production environment.
• Development of automated test scripts.
• Execute component testing, system testing, integration testing, regression testing, and performance testing.
• Testing, end-to-end testing, and user acceptance testing in accordance with agreed test cases and test plans.
• Defect reporting and tracking – recording and follow-up to resolution.
• Assist with standardization of testing processes and methodologies, including making suggestions on improvements to test practices and efforts.
• Provide testing status updates on request.
• Identify and escalate non-defect-related risks encountered during testing that may impact test progress.
• Critically evaluate current processes and creatively suggest process improvement from the business user’s perspective.
• Undertake varying forms of testing required, including functional, automated, security, performance, system, integration, and regression.
• Liaise with project members, including developers, business analysts, senior managers, and business users.
• Adapt the fundamentals of testing to fit the application under test.
• Create test deliverables, including test plans, test strategies, test cases, test reports, and defect tracking procedures.

Qualifications

• Over 6 years of experience in Quality Assurance (QA), including 3 years in Test Automation .
• Experienced in SQL . Knowledgeable on Text2 SQL and have exposure to data analytics, business intelligence, and AI-powered database querying.
• Strong understanding of Software Development Life Cycle (SDLC) and modern test methodologies, with a focus on web application testing.
• Proficient in the development and maintenance of automated tests, as well as the use of automated testing tools and defect-tracking systems such as JIRA, with expertise in Java/Groovy-based programming languages.
• Knowledge of Selenium and the Spock Framework is an advantage.
• Extensive experience in bug escalation management, including triage processes and conducting thorough initial investigations to reproduce and fully understand issues.
• Bachelor's degree or equivalent, preferably in Computer Science, Information Technology, or Business Management.
• Experience working in IT consulting environments.
• Excellent verbal and written communication skills in English.
• Familiarity with various project methodologies, including Agile and Waterfall.
• Proven ability to work in a global setting, delivering services to international clients.
• Fully available to work in the United States MST time zone.
• Work in one of the fastest-growing companies in the United States.
• Ability to work fully remote.
• Competitive salary and benefits.

BillingPlatform provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.