
Workforce Data Coordinator
4 weeks ago
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Workforce Data Coordinator
1 week ago
Quezon City, National Capital Region, Philippines Manulife Full time ₱1,200,000 - ₱2,400,000 per yearTheWorkforce Data Coordinatorprovides Tier 1 HR administration support to all employees in accordance with organizations procedure documents and agreed service levels with customers and stakeholders.Position ResponsibilitiesProcess and capture information to system according to established methods and procedures.Practice strict security compliance in...
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Workforce Data Coordinator
1 week ago
Quezon City, National Capital Region, Philippines Manulife Full time ₱900,000 - ₱1,200,000 per yearThe Workforce Data Coordinator provides Tier 1 HR administration support to all employees in accordance with organizations procedure documents and agreed service levels with customers and stakeholders.Position Responsibilities: Process and capture information to system according to established methods and procedures.Practice strict security compliance in...
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Assistant Workforce Manager
2 weeks ago
Quezon City, National Capital Region, Philippines Comrise Full time ₱480,000 - ₱600,000 per yearKey ResponsibilitiesDevelop and maintain accurate forecasts and schedules using historical data, trends, and business requirements.Monitor intraday performance and provide actionable insights to meet service level targets.Collaborate with Operations, HR, and Recruitment to align workforce plans with business needs.Lead and mentor workforce analysts and...
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Quezon City, National Capital Region, Philippines Ateneo de Manila University Full time ₱1,500,000 - ₱2,500,000 per yearJob Description**Full JD to be sent to shortlisted candidatesSummary of Work Activities and Responsibilities:Under the supervision of the Assistant Director for Organization Capability Development, the Workforce Management and Analytics Supervisor will lead in monitoring, reviewing, and analyzing the University's workforce complement vis-à-vis employee...
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Assistant Manager – Workforce Management
8 hours ago
Quezon City, National Capital Region, Philippines Risewave Consulting, Inc. Full time ₱900,000 - ₱1,200,000 per yearExperience:3–5 years in Workforce Management in a contact center or BPO environmentAt least 1 year in a supervisory or leadership roleExperience with multi-site or global workforce operations (preferred)Skills & Competencies:Proficiency in WFM platforms (e.g., NICE IEX, Verint, Genesys, Aspect)Advanced Excel skills; experience with data visualization...
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Workforce Manager
2 weeks ago
Quezon City, National Capital Region, Philippines Comrise Full time ₱1,200,000 - ₱1,800,000 per yearKey Responsibilities1. Strategic Workforce PlanningDevelop and implement long-term workforce strategies aligned with business objectives.Forecast contact volumes, staffing requirements, and resource allocation to meet SLAs.Collaborate with senior management to ensure workforce plans support operational goals.Identify cost-saving opportunities while...
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Workforce Manager
2 weeks ago
Quezon City, National Capital Region, Philippines Intelassist Full time ₱600,000 - ₱900,000 per yearEmployment Type:Full-Time EmploymentWork Setup:Hybrid SetupWork Schedule:Night Shift (Following U.S. Eastern Time Zone)Location:Eastwood, Libis, Quezon CitySalary Package:75,000 PHP/MonthlyPosition OverviewThe Workforce Manager is responsible for the strategic and tactical planning of contact center staffing and resources to ensure service delivery,...
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Workforce Manager
2 weeks ago
Quezon City, National Capital Region, Philippines Intelassist Full time ₱1,200,000 - ₱2,400,000 per yearEmployment Type: Full-Time EmploymentWork Setup: Hybrid SetupWork Schedule: Night Shift (Following U.S. Eastern Time Zone)Location: Eastwood, Libis, Quezon CitySalary Package: Up to 80,000 PHP/MonthlyPosition OverviewThe Workforce Manager is responsible for the strategic and tactical planning of contact center staffing and resources to ensure service...
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Workforce Management Analyst
1 week ago
Quezon City, National Capital Region, Philippines Risewave Consulting, Inc. Full time $104,000 - $130,878 per yearPosition SummaryWe are looking for a strategic and detail-oriented Workforce Analyst or Assistant Manager to support the operational and performance goals of our Workforce Management (WFM) team. This role is responsible for overseeing real-time operations, forecasting, scheduling, and reporting across multiple business lines in a contact center or BPO...
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Workforce Management Analyst
10 hours ago
Quezon City, National Capital Region, Philippines Risewave Consulting, Inc. Full time ₱900,000 - ₱1,200,000 per yearPosition SummaryWe are looking for a strategic and detail-oriented Workforce/Reports Analyst to support the operational and performance goals of our Workforce Management (WFM) team. This role is responsible for overseeing real-time operations, forecasting, scheduling, and reporting across multiple business lines in a contact center or BPO environment. The...