HR Specialist

Provide Human Resources analytical and research support to the MITDC human resources team working closely with business leaders, employees and HR Shared Services. This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.

Position Responsibilities

• Collaborates with business leaders on day-to-day operations and supports to align HR strategies with organizational objectives.
• Assist with monthly and annual HR initiatives to include but not limited to talent management, performance management cycle, employee engagement surveys and reporting, mid and annual compensation cycle, Learning and Development initiatives and all Site Related Employee Engagement Initiatives.
• In conjunction with the HR Reporting & Analytic team, establish and maintain specific data requirements and analytics, provide HR advice and consultancy to support the business in all HR related issues
• Provide support to the HR Partner and Site Operations Function with the day-to-day deliverables
• Assist in the implementation of HR initiatives which support business unit objectives
• Assist with drafting and updating HR policies and procedures
• Proactively recommend process improvements within HR to continuously improve service levels.
• Ensuring company policy and legislative compliance for all HR related processes
• Compliance & Risk Management
  • Ensures adherence to labor laws and internal policies.
  • Mitigates HR-related risks through proactive interventions.
• Employee Relations
  • Acts as a trusted advisor to managers and employees on workplace issues.
  • Ensures fair and consistent application of HR policies and procedures

Required Qualifications

• Bachelor's Degree preferably HR related field
• Effective written and Strong Communication and interpersonal skills
• 5 years relevant work experiences in multi-national environment preferably from IT or BPO industry
• Bridge HR Functions and business teams to synchronize Business and HR Strategy
• Demonstrate sound business acumen and Emotional Intelligence
• Ability to manage multiple tasks under deadlines while maintaining quality of work delivered
• Proficient in using HR metrics and analytics to help the business make a sound decision and measure the effectiveness of HR initiatives.
• Ability to think strategically about HR issues and how they impact the organization. This includes developing and implementing HR strategies that align with business goals.
• Ability to build and maintain effective relationships
• Must have consulting skills and the ability to diagnose and solve stakeholder needs
• Excellent organization and time management skills with the ability to be flexible to changing priorities
• Willingness and ability to pro-actively learn and learn from others (internally and externally) and from experience' capacity for changing behaviors and adopting new skill sets.
• Exercises independent judgement and discretion on communications, oral and written, to employees and managers
• Good presentation skills
• Strong literacy in computer applications, including MS Word, Excel and Ppt.

When you join our team:

• We'll empower you to learn and grow the career you want.

• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid

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