Medical Underwriter

Prudential is an equal opportunity employer. We provide opportunities for people regardless of their gender, ethnicity, disability status, age, religion, caring responsibilities or sexual orientation. A diversity of skillsets and backgrounds enriches the organisation. Prudential believes that diversity of experience, thought and background is vital to success, both today and in the future.

1. Performs administrative support in appraisal, approval, and issuance of medical and non-medical applications within the authority limit across all product lines and distribution channels.
2. Supply to the development of the next generation underwriting techniques and processes through AI and its various applications
3. Participate in partnership activities to integrate UW processes when and where it is required.
4. Establish customer-centric UW processes to improve customer experience
5. Give to business development by incorporating modern analytics (statistics, data storytelling, data science, etc) to UW data.
6. Adapt emerging technology /ies and innovations to continuously improve UW processes.
7. Inter-department and cross-border collaboration activities through various techniques including face-to-face, digital, and human centered design thinking
8. In the development of customer-centric New Business processes.
9. Initiatives to embed modern data analytics in making UW a contributor to business development.
10. Initiatives to adopt emerging technology/ies and innovations to modernize and progress UW techniques and processes.
11. Provides support to Sales and Agency by:
    • maintaining the turn-around time committed to sales force in underwriting of cases
    • attending to queries of agents regarding application status, underwriting requirements and decisions
    • preparing and facilitate release of requirement and Underwriting decision memo
    • conducting training and orientation regarding underwriting guidelines and workflow
    • updates application status on Life Asia system to bring up to date daily outstanding requirement report which are released to the Agency force
    • Specialist 2 / Specialist 3 - Advises and trains lower-level underwriters to aid in developing underwriting skills and promote uniformity in underwriting decisions
    • Appraises policies that are subject for reinstatement / amendment referred for underwriting
    • Conducts research on underwriting trends and practices to ensure updated underwriting practices of the Company and remain at par with the Top 5 in the industry
    • Ensures reporting of impairment codes for substandard, postponed/ declined, and incomplete cases to MIB
    • Participates in the regular review of outstanding applications for possible conversion of suspense account into APE
    • Participates in systems review and development to streamline underwriting processes
    • Perform audit of underwriting decision from lay underwriters and system

• Bachelor's Degree (preferably with medical background)
• Very good in oral and written communication
• Possess good interpersonal skills
• Passed LOMA 280, LOMA 290
• Passed LOMA Underwriting course

Join a team who is always asking: what can we do better?

We break down silos to improve our execution-focused approach, so we can use our advantage of scale, discover fresh perspectives, and new modalities of growth.

Prudential is an equal opportunity employer. We provide opportunities for people regardless of their gender, ethnicity, disability status, age, religion, caring responsibilities or sexual orientation. A diversity of skillsets and backgrounds enriches the organisation. Prudential believes that diversity of experience, thought and background is vital to success, both today and in the future.

• Seniority level: Associate
• Employment type: Full-time
• Job function: Other
• Industries: Financial Services and Insurance