Senior ServiceNow Developer

6 days ago


Manila, National Capital Region, Philippines DSV International Shared Services Inc. Full time

Position target:

A person in the position of a Senior Developer will be responsible for creating and implementing high complexity solutions in ServiceNow, as well as supporting ServiceNow users.

Tasks and responsibilities:

  • Create and implement high complexity solutions in ServiceNow.
  • Analyze DSV customers' requirements and prepare technical specifications.
  • Create specifications and documentation based on existing operational procedures.
  • Maintain visibility of the state of assigned tasks using JIRA Kanban board.
  • Maintain timely, efficient and proactive stakeholder communication regarding the daily tasks and projects.
  • Second line support services for ServiceNow users.
  • Proactive knowledge sharing with peers.
  • Proactively support the team with delivery of a sprint.
  • Compliance with internal regulations, procedures, law and managers orders, including labor regulations, regulations on remuneration and other internal regulations in the company, including company's intellectual property protection.
  • Behaviors and attitudes consistent with the values of the organization.
  • Professional skills development by participation in training and constant self-education.

Education and skills:

  • ServiceNow System Admin Certification.
  • Other ServiceNow certificates (such as Application Development or CSM)
  • High communication and analytical skills.
  • Problem solving skills.
  • At least B2 English level.

Minimal work experience:

  • Solid proven experience in scripting and integrations
  • Min. 2 years of previous experience as Developer in ESM team
  • Min. 2 years as Senior ServiceNow developer in a different organization.
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