Customer Relations Officer
1 week ago
We Create a Mobile Home, Create Happiness
At Li Auto PH, we're transforming the automotive industry with cutting-edge electric vehicle (EV) technology. We're looking for a Customer Relations Officer who is passionate about providing top-tier customer experiences, building strong relationships, and driving sales. If you thrive in a dynamic, client-focused environment and have a talent for engaging with high-end clientele, we want you on our team.
What You'll Do:
- Serve as the main point of contact for car owners, potential buyers, and test-drive clients, ensuring they receive expert guidance and a premium experience.
- Turn interest into action by helping clients navigate the buying process, closing sales, and strengthening brand loyalty.
- Follow up with test-drive participants, addressing their concerns and encouraging conversions.
- Build strong connections with upper to middle-class clients, providing personalized service and engagement.
- Organize and facilitate exclusive events for car owners and prospective buyers to enhance brand interaction and retention.
- Collaborate with the sales, service, and technical teams to ensure seamless customer support.
- Maintain customer records in the CRM system, tracking interactions and identifying opportunities for improvement.
- Represent Li Auto PH at industry events, networking functions, and test-drive experiences.
- Stay updated on the latest EV and automotive trends to provide informed recommendations and insights to customers.
What We're Looking For:
- A people-person with strong connections in the upper to middle-class market.
- Experience in customer relations, automotive sales, luxury retail, or event facilitation.
- Proven ability to close deals, build relationships, and deliver outstanding customer experiences.
- Excellent communication and negotiation skills, with a persuasive and professional approach.
- Passion for EV technology, sustainability, and innovation.
- Comfortable using CRM systems, digital platforms, and data-driven customer insights.
- Ability to multitask and excel in a fast-paced, high-energy environment.
- A proactive mindset, always eager to learn, grow, and adapt.
Why Join Li Auto PH?
- Competitive salary with performance-based incentives
- Be part of the EV revolution and shape the future of mobility
- Dynamic and innovative work environment
- Continuous learning and career growth opportunities
- A chance to work with a premium, globally recognized brand
- A mix of showroom, office, and client-facing engagements
- Frequent interactions with VIP clients and high-end buyers
- Exclusive brand events, networking opportunities, and test-drive activities
- Occasional extended hours for premium customer service and special activations
Join Li Auto PH and be part of a company that's leading the way in smart, sustainable mobility. If you have the drive, the passion, and the customer-first mindset, we want to hear from you
Apply now and be part of the movement
Seniority level: Entry level
Employment type: Full-time
Industries: Wholesale Motor Vehicles and Parts
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