Customer Relations Officer

1 week ago


Taguig, National Capital Region, Philippines Li Auto Philippines Full time

We Create a Mobile Home, Create Happiness

At Li Auto PH, we're transforming the automotive industry with cutting-edge electric vehicle (EV) technology. We're looking for a Customer Relations Officer who is passionate about providing top-tier customer experiences, building strong relationships, and driving sales. If you thrive in a dynamic, client-focused environment and have a talent for engaging with high-end clientele, we want you on our team.

What You'll Do:

  • Serve as the main point of contact for car owners, potential buyers, and test-drive clients, ensuring they receive expert guidance and a premium experience.
  • Turn interest into action by helping clients navigate the buying process, closing sales, and strengthening brand loyalty.
  • Follow up with test-drive participants, addressing their concerns and encouraging conversions.
  • Build strong connections with upper to middle-class clients, providing personalized service and engagement.
  • Organize and facilitate exclusive events for car owners and prospective buyers to enhance brand interaction and retention.
  • Collaborate with the sales, service, and technical teams to ensure seamless customer support.
  • Maintain customer records in the CRM system, tracking interactions and identifying opportunities for improvement.
  • Represent Li Auto PH at industry events, networking functions, and test-drive experiences.
  • Stay updated on the latest EV and automotive trends to provide informed recommendations and insights to customers.

What We're Looking For:

  • A people-person with strong connections in the upper to middle-class market.
  • Experience in customer relations, automotive sales, luxury retail, or event facilitation.
  • Proven ability to close deals, build relationships, and deliver outstanding customer experiences.
  • Excellent communication and negotiation skills, with a persuasive and professional approach.
  • Passion for EV technology, sustainability, and innovation.
  • Comfortable using CRM systems, digital platforms, and data-driven customer insights.
  • Ability to multitask and excel in a fast-paced, high-energy environment.
  • A proactive mindset, always eager to learn, grow, and adapt.

Why Join Li Auto PH?

  • Competitive salary with performance-based incentives
  • Be part of the EV revolution and shape the future of mobility
  • Dynamic and innovative work environment
  • Continuous learning and career growth opportunities
  • A chance to work with a premium, globally recognized brand
  • A mix of showroom, office, and client-facing engagements
  • Frequent interactions with VIP clients and high-end buyers
  • Exclusive brand events, networking opportunities, and test-drive activities
  • Occasional extended hours for premium customer service and special activations

Join Li Auto PH and be part of a company that's leading the way in smart, sustainable mobility. If you have the drive, the passion, and the customer-first mindset, we want to hear from you

Apply now and be part of the movement

Seniority level: Entry level

Employment type: Full-time

Industries: Wholesale Motor Vehicles and Parts

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