Outbound Sales Specialist

4 days ago

Angeles City, Central Luzon, Philippines PBO Global Full time

PBO Global Clark Freeport and Special Economic Zone, Central Luzon, Philippines

5 days ago Be among the first 25 applicants

- Make outbound calls to business clients in Australia to sell fuel card products.

- Manage inbound leads efficiently, ensuring timely follow-up and conversion.

- Process and handle multi-channel requests via calls, e-mail, and chat related to fuel card inquiries.

- Respond to and manage all correspondence received through phone and e-mail regarding concerns, inquiries, and consumer experiences.

- Enhance technical skills and business acumen through various training to fulfill daily responsibilities and deliver excellent customer experience.

- Maintain detailed and accurate records of all customer interactions and sales activities.

- Meet and/or exceed sales targets and KPIs set by the Manager.

Who Will Love This Job?

- You enjoy making things easier for customers and colleagues by removing barriers and ensuring ease of doing business.

- You are energized by interacting with and helping people and seek to empower and educate customers.

- You love learning about new ways of doing things and believe there is always a better way.

- You have a strong customer service orientation and keen attention to detail.

- You possess excellent problem-solving skills and can think logically and critically.

Desired Skills & Competencies:Communication Skills:

- Exceptional verbal and written communication skills.

- Excellent presentation skills and the ability to engage audiences.

- Ability to effectively collaborate with others to reach mutually agreeable outcomes.

Team and Independent Worker:

- Ability to act independently with minimal supervision.

- Ability to build relationships and work well across functions.

- Ability to work independently as well as with a team.

- Demonstrates a strong customer orientation.

- Actively seeks innovative ways to improve processes, products, and client experience.

- Ability to successfully negotiate and close deals.

- Demonstrates strategic thinking with an entrepreneurial spirit.

- Proficiency with Microsoft Office (Word, Excel, PowerPoint).

Qualifications:

- Experience in outbound sales, in a call centre environment desirable but not mandatory.

- Demonstrated ability to meet and exceed sales targets.

- Strong organizational and multitasking skills.

- Ability to adapt to new products and learn quickly.

- Strong ability to control leads and make back-to-back calls effectively.

Work Hours: Monday to Friday (AEST/Australian Time)

Workplace: Office-based (Clark Center 7, Clark Freeport Zone)

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales and Business Development
Industries
  • Outsourcing and Offshoring Consulting
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