Outbound Sales Representative

6 days ago

Angeles City, Central Luzon, Philippines MCI Full time

Full-Time

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a highly motivated and results-driven Outbound Sales Representative to join our team. As a Sales Representative, you will be responsible for actively prospecting, qualifying, and closing sales opportunities. You will engage with potential clients through outbound calls, presenting our products/services, and building strong relationships to drive sales growth. The ideal candidate possesses excellent communication skills, a strong sales acumen, and a passion for exceeding targets in a B2C sales environment.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Key Responsibilities

  • Conduct outbound sales activities, including cold calling, to identify and engage potential B2C clients.
  • Prospect and qualify leads through detailed research and analysis of their business needs, challenges, and goals.
  • Deliver persuasive sales presentations, showcasing the unique value proposition and benefits of our products/services to potential clients.
  • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services.
  • Continuously nurture and follow up with leads, addressing any inquiries and providing necessary information to move prospects through the sales pipeline.
  • Provide post-sales support by addressing client inquiries, resolving issues, and maintaining customer satisfaction.
  • Utilize CRM software to track and manage customer interactions, sales activities, and progress toward closing deals.
  • Follow all required scripts, policies, and procedures.
  • Comply with requirements surrounding confidential information and personal information.
  • Other essential duties related to the position to meet the ongoing needs of the company.
Minimum Qualifications
  • Must be 18 years of age or older
  • High school diploma or equivalent
  • The ability to read and speak fluent English
  • Excellent organizational, written, and oral communication skills
  • Minimum 6 months B2B/B2C solar outbound calling experience preferred.
  • Sales experience, preferably outbound calling (minimum of 6 months)
  • Excellent communication skills, both verbal and written, with the ability to deliver engaging and persuasive sales presentations
  • Proficiency in MS Office-based automation tools (Excel, Outlook, etc.)
  • Exceptional interpersonal skills with the ability to build rapport and establish trust with potential clients
  • Strong problem-solving and negotiation skills to overcome objections and close sales deals.
Additional Requirements
  • Must be authorized to work in the country where the job is based.
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Compensation & Benefits

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today

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