TAC Team Lead, Frontline

The Frontline, Collections and Ledger Management Section Team Lead closely monitors the daily productivity of staff to ensure that all accounts endorsed for callout will be contacted through all efforts. Ensures that key service levels and other key objectives are achieved; policies and process metrics are being followed on a daily basis; and timely reports...

Job DescriptionWe are seeking a highly motivated Hotel Frontline Team Member to join our team at JMM hotel. As a Room Attendant, you will play a vital role in ensuring the cleanliness and comfort of our guests.Key Responsibilities:Clean and maintain guest rooms and common areas to the highest standards.Restock amenities and linens as required.Report any...

Role OverviewThe Frontline Sales Associate will assist with sales tickets in Zendesk, providing frontline support to our Account Executives (AEs), and ensuring seamless communication between teams. This role is ideal for individuals with foundational sales knowledge looking to grow in a fast-paced environment.Responsibilities:Assist AEs by responding to...

Lead Representative Role OverviewThe Lead Representative serves as a coach, mentor, and point of escalation for the Participant Service Contact Center. This role requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.Key responsibilities include mentoring, coaching, and...

Quality Assurance Role Overview:The Quality Assurance Staff position plays a vital role in maintaining the high standards of quality and excellence in our customer interactions. The successful candidate will have strong analytical and problem-solving skills, excellent communication skills, and a keen eye for detail.Key Accountabilities:Conduct regular audits...

Company Overview:Welcome to Customer Frontline Solutions, Inc., a leading provider of innovative solutions for businesses. Our company is committed to delivering exceptional service and quality products that meet the evolving needs of our clients.Job Description:We are seeking a highly skilled Quality Assurance Staff to join our team. As a member of our QA...

About the RoleThe Territory & Account Coverage (TAC) Specialist plays a critical role in the success of our Sales organization. Reporting to the Supervisor, Territory & Account Coverage, this position is responsible for working with sales leaders to optimize business channels for growth and productivity.This individual will develop close partnerships with...

At Snappr, we help businesses get visual content more easily, with higher quality, and at scale. We use the best technology to connect visual content creators; such as photographers, videographers, and image editors, with businesses that need their skills to tell the story of their products and services through all forms of visual content.We foster a culture...

About TEAM LEWISWe are a global marketing agency that has been driving business growth through innovative campaigns for over two decades.Our success can be attributed to a unique blend of talented individuals, award-winning strategies, and expanding client relationships.Our achievements include prestigious awards such as Cannes Lions, PRovoke Media, ICCO,...

We are looking for an experienced Technical Escalation Engineer to join our team at Five9. As a Technical Escalation Engineer, you will be responsible for resolving complex technical issues and collaborating with our Cloud Operations and Engineering teams to improve our cloud infrastructure.Our ideal candidate has excellent problem-solving skills and...

Job DescriptionCompany Overview:Omega Healthcare Management Services Inc. is a leading healthcare management company dedicated to delivering high-quality services to its clients.Job Summary:We are seeking an experienced Team Lead to join our team. The successful candidate will be responsible for overseeing the daily operations of our teams, ensuring that...

About the RoleWe are looking for a highly motivated and organized Shift Manager to join our team in Manila.The successful candidate will be responsible for leading a team of staff, ensuring that daily operations run smoothly, and maintaining high standards of customer service.The ideal candidate will have a strong background in leadership, team management,...

Team Lead - QALocation: Manila, PhilippinesResponsibilitiesConduct advanced research and comprehensive, efficient, and innovative software testing of highly complex and high-profile projects and provide approvals during development sprints, integration, release, regression and patch software development phases, document results.Perform comprehensive testing...

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and...

Your Role:You will be working in leading a cross-functional team, using agile methodologies to build cloud native applications for the financial services industry. You will contribute to CICD creating, configuring and deploying applications on the cloud.Lead and help drive standards in a team of cloud developers and Technology specialists.Participate and...

About the RoleJob Overview:This role offers an exciting opportunity to join our team as a Customer Support Operations Leader. As a leader in this position, you will oversee more than 150+ frontline customer support agents who interact with customers via phone, chat, and email channels.You will be responsible for developing strategies to enhance customer...

About the RoleWe are seeking a skilled and experienced IT Team Lead to join our team at Okada Manila. As a key member of our IT department, you will be responsible for providing direct supervision to the IT Service Desk Team, coordinating and delegating responsibilities, and overseeing the day-to-day functions of the department.Key Responsibilities:Provides...

Salary: To be discussed during the job offerWork Setup: Hybrid SetupWork Schedule: Night Shift (US Timezone)Location: Eastwood City Cyberpark Eastwood Avenue, Quezon City, Philippines, 1110Duties and Responsibilities:Manages day to day operations and execution of all the projectsDevelopment and supervision of project staff and processes, fostering a...

Unleash your full potential at TDCX Philippines, a leading BPO company that empowers its employees to achieve more.We are looking for an experienced Team Lead to join our team and drive excellence in customer service management.The ideal candidate will have a strong track record of supervising teams, leading by example, and fostering a positive work...

Job Title: Operations Team LeadWe are seeking an experienced Operations Team Lead to manage daily operations and drive team performance in a fast-paced business process outsourcing (BPO) environment. This role requires strong leadership, problem-solving skills, and the ability to optimize processes for efficiency and quality.The ideal candidate will have a...