Clinic Administrative Associate

3 weeks ago


Makati City, National Capital Region, Philippines The Medical City Full time
Overview

Clinic Administrative Associate - TMC Clinic (Waltermart Makati)

Responsible for administrative support in a clinical setting, including patient reception, scheduling, records management, and coordination with HMOs and stakeholders.

Responsibilities
  • Assists in the performance of needed medical and diagnostic procedures
  • Greets and assists patients as soon as they arrive at the clinic
  • Answers telephone calls, emails, and responds to inquiries
  • Schedules patients according to doctors and clinic services and refers patients to other TMC Clinics as needed
  • Secures Letter of Authorization, approval, endorsement for patient availment
  • Assists cashier in issuing receipts and invoices
  • Collects and encodes patient data needed to facilitate clinic transactions
  • Ensures, monitors, and applies appropriate discounts to HMO and other stakeholders
  • Serves as an ambassador for partner HMOs and stakeholders
  • Manages proper storage of medical records
  • Ensures accurate release of medical and diagnostic records
  • Adheres to the Data Privacy Act in terms of confidentiality of patient records
  • Monitors and orders forms for HMOs and companies
  • Prepares and generates reports accordingly
  • Performs other tasks that may be assigned from time to time
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Health Care Provider, Administrative
Industries
  • Retail Health and Personal Care Products
  • Hospitals and Health Care
  • Health and Human Services

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