Operations Head

4 weeks ago

Batangas, Calabarzon, Philippines Radix HR Full time
Overview

This role ensures smooth, efficient, and cost-effective business operations while maintaining the highest standards of service quality, compliance, and customer satisfaction. The Operations Head will manage cross-functional teams, optimize operational workflows, and drive continuous improvements to support business growth.

Restaurant Operations

  • Oversee daily restaurant operations, including food quality, service standards, staffing, and customer experience.

  • Monitor sales performance, cost controls, and profitability.

  • Implement health, safety, and sanitation standards to ensure compliance with local regulations.

  • Support menu planning, inventory control, and supplier management.

  • Lead staff training, scheduling, and performance management.

Warehouse Operations

  • Manage warehouse processes, including inventory management, storage, and order fulfillment.

  • Ensure proper stock rotation, accurate tracking, and minimal wastage/losses.

  • Implement safety and security protocols for warehouse facilities.

  • Streamline processes to improve efficiency, accuracy, and space utilization.

Logistics Management

  • Oversee inbound and outbound logistics to ensure timely, cost-efficient, and accurate deliveries.

  • Manage partnerships with logistics providers and suppliers.

  • Optimize routes, schedules, and fleet utilization.

  • Ensure compliance with transport regulations and company policies.

General Leadership & Strategy

  • Develop, implement, and monitor standard operating procedures (SOPs) across all functions.

  • Prepare and analyze operational reports, identifying areas for improvement.

  • Lead and motivate teams across multiple functions to deliver results.

  • Work closely with the Owners/Managing Director on strategic initiatives.

  • Manage budgets, control costs, and maximize operational efficiency


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