Technical Deployment Engineer

We're Hiring: Technical Deployment Engineer

Join to apply for the Technical Deployment Engineer role at Cloudstaff

We are currently on the lookout for a Technical Deployment Engineer to join our team at Cloudstaff, the #1 workplace everywhere Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant

Role

Technical Deployment Engineer

Work Arrangement

Work from Office

Schedule

Night shift

Primary Role

Ensure the delivery of support services to our newly onboarded customers, focusing on network installation. Responsible for completing assigned tasks to meet project goals.

Scope of Work

• Collaborate with Installers and Project Managers on the network implementation of new installations or deployments.
• Address concerns of newly onboarded properties during installation.
• Perform Post Install Checks (PIC) and follow up with installers on any missing or failed items.
• Monitor and ensure the completion of PICs. Identify any training or installation processes that need to be covered or changes that need to be made.
• Ensure all tools are available and accessible for property staff.
• Work with Field Technicians to troubleshoot installation-related issues.
• Coordinate and schedule training with property staff for Site Dashboard and Conference Tool (if applicable) and provide Splash Page orientation.
• Ensure all devices are set up and monitored in the NMS.

Qualifications and Requirements

• 2 years of hands-on experience with Networking
• Experience in switching
• Proficiency in configuring Layer 2 devices (e.g., VLANs, WLANs)
• Ability to subnet in Layer 3

Additional Skills

• Experience with satellite television (preferred but not required)
• CCNA certification

Certifications

• Meraki ECMS Certification (mandatory upon hiring, so far free)

Customer Service Experience

• Experience in BPO with inbound and outbound calls

Other Qualifications

• High school diploma or equivalent; additional education in a relevant field is a plus.
• Proven experience in a NOC or technical support role, preferably in managed Wi-Fi or satellite television.
• Strong understanding of networking principles, protocols, and satellite communication systems.
• Network+ (Net+) certification is a plus.
• Exceptional problem-solving and analytical skills.
• Ability to thrive in a fast-paced and dynamic work environment.
• Cisco/Meraki expertise
• CCNA certification

Benefits and Perks

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Weekly office perks for on-site staff – Free Coffee, Meals and Beer Fridays
• Annual Performance Review with Salary Increase
• Company-provided PC/Laptop and fiber internet connection
• Top-notch workplace with VIP lounge and game rooms
• Child-friendly spaces to support work-life balance
• Opportunity to join CS Social Clubs and Special Interest Groups
• International career growth and connections
• Referral incentives
• Mental Wellness Employee Assistance program
• In-house psychiatrist for employee well-being
• Employee Share Units program
• Cloudstaff Dream Points for bidding items

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with staff engagement initiatives and industry recognition
• Invest in You: Training, mentoring and opportunities for career advancement
• Thrive as an Individual: Strong work-life balance with flexible schedules and meaningful perks

To become a priority applicant, please share a 1-2 minute video introduction detailing your experience in this specific role. You can upload your video to the CSJobs platforms.

#J-18808-Ljbffr

---