M365 Proactive Customer Advisor
6 days ago
Upwork is seeking a highly skilled M365 Proactive Customer Advisor to join our team. As a key member of our support team, you will be responsible for proactively reaching out to customers purchasing a Copilot subscription. Your goal will be to understand the reasons behind their purchase, guide them through Copilot features in M365 products, and gather insights on their experience using Copilot.
The ideal candidate will possess strong communication skills, including active listening, and be proficient in using O365 web applications and feature sets. Knowledge of M365 technologies, particularly Copilot, is also essential for success in this role.
You will work closely with customers to identify opportunities to enhance their experience and provide tailored solutions. This may involve contacting customers via email, followed by a phone call to discuss their business and technical requirements.
The successful candidate will have a strong command of the English language, excellent problem-solving skills, and the ability to build relationships with clients. If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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Technical Support Specialist
6 days ago
Manila, National Capital Region, Philippines Upwork Full timeWe are seeking an experienced Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing high-quality technical assistance to our customers. Your expertise in Microsoft 365 products and services will enable you to resolve complex technical issues and provide personalized advice to customers.To be...
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Customer Advisor
1 week ago
Manila, National Capital Region, Philippines Trip Full timeRegular Manila International Business Other Job ID:5519Update 2025-02-21Job DescriptionCUSTOMER SERVICE ADVISOR English / Spanish, PHCCAbout UsTrip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers...
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Customer Advisor
1 week ago
Manila, National Capital Region, Philippines Trip Full timeRegular Manila International Business Other Job ID:5519Update 2025-02-21Job DescriptionCUSTOMER SERVICE ADVISOR English / Spanish, PHCCAbout UsTrip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers...
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Customer Service Advisor
3 weeks ago
Manila, National Capital Region, Philippines Absolute Outsource Full timeCustomer Service Advisor 1-Day Hiring Virtual Process | WORK ONSITE Qualifications: - At least High School (Old Curriculum) | Senior High School Graduate- With or Without BPO Experience- Amenable to Work On-site- Can work on shifting schedule - With Good Communication skills Benefits: Paid leave, Paid Training, HMO *free 2 dependents*, 20% night differential
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International Customer Advisor
6 days ago
Manila, National Capital Region, Philippines Trip Full timeJoin Our TeamWe are a global leader in the travel industry, and we are seeking talented and motivated individuals to join our team as Customer Advisors. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...
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Customer Advisor
3 days ago
Manila, National Capital Region, Philippines Trip Group Full timeCUSTOMER SERVICE ADVISOR English / Italian, PHCCAbout UsTrip.com Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider consisting of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group enables local partners and travelers around the world to make informed and cost-effective bookings for travel products and...
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Success Specialist Advisor
6 days ago
Manila, National Capital Region, Philippines TapTalent Full timeTapTalent is hiring a skilled Success Specialist Advisor to drive customer success and satisfaction.This role involves onboarded new clients, providing training on product usage, and serving as the primary point of contact for customer inquiries and support issues.Main ResponsibilitiesProvide exceptional customer service, ensuring clients achieve their...
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Customer Advisor
1 day ago
Manila, National Capital Region, Philippines Security Bank Corporation Full timeThe RoleAs aCustomer Advisor, you will handle in-house selling, cross-selling of bank products and services, and managing of account portfolio to achieve sales targets. You will process the opening of new peso/dollar CASA accounts and placements, roll-over/renewal, termination, and payment of matured placements for all SBC products. You ensure on-time and...
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Customer Advisor
2 weeks ago
Manila, National Capital Region, Philippines Dynamic Talent Solutions Full timeOn-site - Manila Fresh Graduate/Student Bachelor Full-timeJob DescriptionAct as a primary liaison between customers and the sales team.Understand customer needs and provide tailored product solutions.Prepare and deliver engaging presentations and demos.Respond to inquiries and clarify product specifications.Assist in the creation of proposals and contract...
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Customer Success Advisor
2 days ago
Manila, National Capital Region, Philippines Payfuture Full timeAt Payfuture, we are seeking a highly skilled and detail-oriented Candidate Name to join our team as a Customer Success Advisor. In this role, you will play a crucial part in ensuring a seamless onboarding experience for our clients.The ideal candidate will have strong organisational and project management skills, with the ability to handle multiple client...
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Cloud Infrastructure Manager
6 days ago
Manila, National Capital Region, Philippines Partners Group Full timeWe value a collaborative environment, with on-the-job training and mentorship opportunities.As Cloud Infrastructure Manager, you will play a key role in designing, deploying and managing SharePoint Online, Teams and overall Office 365 configuration and security baseline.Your Primary Responsibilities:Design, deploy and manage SharePoint Online, Teams and...
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Collaboration Specialist
6 days ago
Manila, National Capital Region, Philippines Partners Group Full timeWe are one of the largest global private markets investment managers, serving over 800 institutional investors worldwide.Global IT Services is responsible for all the information technology provided to our organization to achieve our mission and better serve Partners Group's customers with excellence.We provision resilient, highly available, secure IT...
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Office 365 Solutions Engineer
6 days ago
Manila, National Capital Region, Philippines Partners Group Full timePursue a challenging career within a growing company, where results are truly recognized and rewarded.As Collaboration Specialist, you will play a vital role in ensuring that Partners Group's Office 365 collaboration tools are highly efficient and secure, enabling our organization to work efficiently and innovate continuously.Your Key Responsibilities:Manage...
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Advisor Development Coach
6 days ago
Manila, National Capital Region, Philippines William Hill PLC Full timeAbout the Role:We are seeking an experienced Team Manager to join our team. The ideal candidate will have a proven track record of delivering high-quality coaching and support to Customer Service Advisors and Shift Leaders.Responsibilities:Deliver coaching sessions to Advisors and Shift Leaders to improve their performance.Develop and implement strategies to...
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Senior Architecture Advisor
5 days ago
Manila, National Capital Region, Philippines SAP SE Full timeSenior Architecture Advisor - Utilities/Oil & Gas IndustryAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our...
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Bancassurance Financial Advisor
6 days ago
Manila, National Capital Region, Philippines Quess (Philippines) Corp Full timeRole: Bancassurance Financial AdvisorThe position entails finding new clients as well as offering other products to an existing customer base. Aside from customer service, the Financial Advisor is expected to handle the reporting, planning, and administration of the plans purchased by the client.ResponsibilitiesEstablishes, maintains, and grows relationships...
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Business Advisor
2 weeks ago
Manila, National Capital Region, Philippines Husky Technologies Full timeIn this role you will work together with the Sales Team to drive Husky PET Aftermarket Tooling (AMT) business growth through proactive value selling. Your focus will include, but not be limited to: driving account strategies based on market segments and intelligence, value-based initiatives focused on identified opportunities and needs within the installed...
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Financial Advisor
6 days ago
Manila, National Capital Region, Philippines AIA Philippines Full timeBe among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from AIA PhilippinesI help Gen Zs to have a career in financial industry without working experienceCompany Description:At AIA Philippines, we are part of the largest independent publicly listed pan-Asian life insurance group. Our...
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Customer Advocate
4 days ago
Manila, National Capital Region, Philippines Yext Full timeYext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge...
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Collaboration Solutions Specialist
7 days ago
Manila, National Capital Region, Philippines Cambridge University Press Full timeCompany Overview:Cambridge University Press & Assessment is a distinguished global academic publisher and assessment organisation affiliated with the prestigious University of Cambridge.We are committed to fostering a collaborative work environment that promotes innovation, excellence, and continuous improvement in user support processes.Job Description:The...