Senior Associate, Driver Operations

3 weeks ago


Manila, National Capital Region, Philippines Lalamove Full time

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it

Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter.

What you'll do:

Train and verify drivers based on set verified targets.

Recommend driver training and process improvements to Hub Lead.

Review pipeline scheduling & complete training tracking sheets.

Collect required documents from drivers and verify them before Verifying driver in Lalamove system.

Collect cash related to driver training, track and handover to Accounting.

Work with Accounting to ensure accurate, documented, and timely remittance of all cash collected from driver applicants in bank accounts.

Responsible for approval and rejection of driver applicants according to set standards.

Responsible for accurate stocks keeping of offline driver materials (e.g., jackets, boxes, stickers).

Responsible for end-to-end execution of Special Projects or Campaigns.

Fill in for Staff when there is shortage of personnel.

Strictly observe all company policies as provided in relevant contracts, agreements, and memorandums, as well as any revisions and addendums to company policies.

Performs other duties that may be assigned by management from time to time.

What we seek:

A passionate customer service professional who can assist our incoming partner riders with their application process.

Someone who can understand the pain points of partner riders and improve internal processes to improve their experiences with the platform.

What you'll need:

2-3 years of customer service / operations experience as you will be assisting hub operations.

Experience working in the fast pacing industry is highly desirable.

#J-18808-Ljbffr

  • Manila, National Capital Region, Philippines Lalamove Full time

    Lalamoveis disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live itCurrently, Lalamove is a leading global on-demand delivery platform...

  • Heavy Haulage Driver

    7 hours ago


    Manila, National Capital Region, Philippines beBeeLogistics Full time ₱400,000 - ₱600,000

    Join a dynamic team as we seek a skilled Heavy Haulage DriverAbout the Role:This is an exciting opportunity to work in a fast-paced environment, operating heavy machinery and ensuring timely delivery of goods.Key Responsibilities:Operate tractor-trailers safely and efficiently on various routesConduct pre- and post-trip inspections to ensure vehicle and...


  • Manila, National Capital Region, Philippines East West Banking Corporation Full time

    OverviewJoin to apply for the Bank Operations Associate (LDRC) role at East West Banking CorporationResponsibilitiesResponsible for timely, accurate and efficient review of loan documents.Ensures that all loan documents are reviewed in accordance with approved Credit Offering Memos, existing internal and external policies and delivered within the prescribed...


  • Manila, National Capital Region, Philippines Connext Global Solutions Inc Full time

    Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.We are currently looking for an Associate Operations Manager who will be working with Connext's Client in the United...

  • Delivery Driver

    3 weeks ago


    Manila, National Capital Region, Philippines NextStep Careers Full time

    Job Description:• Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.• Assisting with loading and unloading items from vehicles.• Accepting payments for delivered items.•...


  • Manila, National Capital Region, Philippines beBeeDecisioning Full time ₱800,000 - ₱1,200,000

    Job Title: Platform Sales Senior Associate PartnerThe role of Platform Sales Senior Associate Partner involves collaborating with customers in Consumer Lending and Retail Banking to comprehend their key initiatives across Marketing, Originations, Customer Management, Personalization, Collections, and Fraud.


  • Manila, National Capital Region, Philippines ACCA Careers Full time

    OverviewJoin to apply for the Associate Consultant, Compliance role at ACCA Careers.About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most...


  • Manila, National Capital Region, Philippines beBeeLogistics Full time ₱400,000 - ₱800,000

    Port Coordinator Job OpportunityWe are seeking a skilled Port Coordinator to join our team. As a key member of our logistics operations, you will play a crucial role in ensuring the smooth execution of scheduled routes and addressing any issues or delays that arise.Key Responsibilities:Develop and Maintain Schedules: Create and manage schedules for linehaul...


  • Manila, National Capital Region, Philippines Kambi Full time

    OverviewThe Logistics Department covers a wide range of processes that drive daily operations at Kambi. As a Logistics Operations Associate, you will be responsible for performing different tasks to manage internal resources with efficiency.ResponsibilitiesInvestigate and profile events across popular and niche sportsResearch and manage schedules of...


  • Manila, National Capital Region, Philippines MSCI Full time

    Your Team ResponsibilitiesThe Corporate Governance Data Operations Senior Associate (Mandarin Language) will also support projects and initiatives designed to enhance efficiency within the Governance Operations team—particularly by leveraging Mandarin language capabilities to streamline data collection and improve processing accuracy for relevant...