Clinical QA Specialist
3 days ago
Job Summary
The Quality Assurance (QA) Specialist is a key administrative role crucial to the management and general business operations of our organization. This position necessitates a high degree of discretion and independent judgment, particularly in ensuring adherence to best practice standards and regulatory requirements. Tasked with auditing, overseeing documentation accuracy, and adhering to quality control measures, the QA Specialist is central to our commitment to delivering culturally sensitive, high-quality behavioral health services. Their work directly contributes to the enhancement of mental well-being and quality of life within the communities we serve, reflecting our values of integrity, accountability, and a collaborative approach to care.
Qualifications and Skills
Experience and Certification:
- Medical Assistant or similar degree preferred
- Three to five years' experience in the mental health field is preferred.
Professional Skills & Knowledge:
- Collaborative Work Ethic: Demonstrated ability to work effectively with clinicians and staff, thriving in a culture that values collaboration, ongoing change, and a strong commitment to racial equity, diversity, and inclusion.
- Digital Proficiency: Skilled in using electronic medical records, Google Workspace, and MS Office applications. Experienced in navigating digital platforms essential for modern healthcare management.
- Document Analysis and Clinical Judgment: Proficient in reading, analyzing, and interpreting complex documents, with a demonstrated ability to exercise sound clinical judgment.
- Regulatory Knowledge: Ability to access, interpret and execute federal, state, local, and accreditation organization rules and regulations governing behavioral health clinical processes and practices.
- Clinical and Diagnostic Knowledge: Familiar with clinical processes, medical terminology, and DSM-5 diagnosis, ensuring comprehensive understanding of mental health conditions and treatments preferred.
- Privacy and Confidentiality: Knowledgeable about privacy laws and regulations, with a specific skill in maintaining the confidentiality of client records in accordance with HIPAA and 42 CFR Part 2.
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