Catering Manager

2 weeks ago

Manila, National Capital Region, Philippines Q2 HR Solutions Inc. Full time

Catering Manager (Multi-Branch)

Location: Makati City, Philippines

Job Type: Full-Time 6 days a week

Company Overview: We are in the restaurant and catering service provider based in Makati, specializing in providing high-quality food and exceptional service across multiple locations. We are seeking an experienced and dynamic Catering Manager with at least 5 years of restaurant catering experience and a proven track record in managing multiple branches. If you're passionate about food, leadership, and operational excellence, this is the opportunity for you

Position Overview: As the Catering Manager, you will be responsible for overseeing catering operations across at least three of our branches all in Makati City. You will manage event planning, coordinate with clients, supervise kitchen and service staff, ensure food quality, and maintain exceptional customer service across multiple locations. Your role will ensure that each branch consistently delivers high-quality catering services and exceeds client expectations.

Key Responsibilities:

  • Oversee and manage catering operations for at least three branches, ensuring consistency and quality across all locations.
  • Collaborate with clients to understand their catering needs, offering personalized and effective solutions.
  • Supervise, train, and motivate staff at multiple branches, ensuring excellent service standards and team performance.
  • Manage and oversee the logistics for catering events, including food preparation, transportation, and setup at each branch.
  • Monitor and maintain inventory levels across branches, placing orders and coordinating deliveries to ensure adequate stock.
  • Ensure adherence to food safety, health, and sanitation standards at each location.
  • Handle budgets for each branch's catering operations, monitor costs, and ensure profitability while maintaining high service standards.
  • Address client feedback and resolve any issues, ensuring client satisfaction with every event.
  • Lead, mentor, and train branch catering teams to ensure continuous growth and development.
  • Implement and maintain catering processes and systems to improve operational efficiency.
  • Foster positive relationships with clients, vendors, and staff at all branches.
  • Stay up-to-date on the latest catering trends, industry best practices, and customer preferences.

Qualifications:

  • At least 5 years of experience in restaurant catering in managing catering operations across multiple branches or locations.
  • Proven leadership and team management experience, capable of supervising and motivating staff across different branches.
  • Excellent communication, interpersonal, and customer service skills.
  • Ability to manage logistics and oversee multiple events simultaneously in different locations.
  • Strong organizational skills, with the ability to handle multiple tasks under pressure and meet deadlines.
  • In-depth knowledge of food safety, sanitation, and health regulations.
  • Proficiency in managing budgets, tracking costs, and maintaining profitability.
  • A degree in Hospitality Management, Culinary Arts, or a related field is preferred.
  • Familiarity with the local catering market and customer preferences in the Makati area is a plus.
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