Salesforce Administrator

4 days ago


Makati City, National Capital Region, Philippines Cambridge University Press Full time

Employment type: Permanent

Location: Makati City, Metro Manila

Work setup: Hybrid (open to 2x a week in the office)

Work schedule: 10AM to 6PM Manila time

Pay range: Php 60,000 to Php 81,000

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.

We are looking for Salesforce professionals to join our growing application team. Currently we use as the main application platform for over 1200 field-based sales representatives, and around 145 global and local marketing executives.

You will work alongside our Salesforce Team Leads, Developers and Administrators to ensure agile route to delivery. This role is part of the CRM Support team which covers the full software lifecycle from business requirements, through solutions design, development and testing, and finally into everyday service and support.

Why Cambridge?

At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding.

We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #PursuingPotential from day one.

Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.

What can you get from Cambridge?

In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset.

Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.

What will you do as a Salesforce Administrator?

As a Salesforce Administrator working under the supervision of the Service Support Team Lead, you will:

  • Must be efficient in all Salesforce administration and configuration functions such as developing objects, record types, page layouts, user security management, profiles, roles, permissions, flows, approvals, assignment rules, queues, licenses, capacity, and storage management.
  • Delivers high-quality work within task workload estimates, aligned with business requirements and solution design.
  • Ability to diagnose basic to intermediate technical issues involving software applications and interfaces.
  • Create and maintain product backlogs and user stories, discover customer and company needs, systems and operations requirements, customer rollout requirements, and usability.
  • Support other CRM applications such as: Marketing Cloud, Brandworkz, The Box, Hubspot, etc.

What makes you the ideal candidate for this role?

The ideal candidate must possess below:

Qualifications

  • At least 6 months to 1 year of experience working in the Salesforce platform.
  • Knowledge of Salesforce products and their functionalities.
  • Salesforce Lightning experience and knowledge in Hubspot would be beneficial.
  • The role requires contact with end users across continents and time zones, so communication skills are essential.
  • Experience with Agile development methodologies is a plus.

Certifications

Should passed below Salesforce certification:

  • Salesforce Certified Administrator

If you are driven by the art and science of Salesforce system administration and desire to be part of a globally renowned institution that celebrates innovation, embraces inclusion, and empowers learners, we invite you to pursue your potential with us.

Deadline of application submission is on August 27, 2025, but may close early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible. Whilst not essential, it is very advantageous if you submit a Cover Letter alongside your CV.

Please review the attached job description for further details on the role.

#J-18808-Ljbffr

  • Quezon City, National Capital Region, Philippines Manulife Financial Full time

    Join our team as a Salesforce Administrator and play a pivotal role in enhancing our Salesforce platform to support our mission of delivering exceptional customer experiences. This opportunity allows you to leverage your expertise in Salesforce administration, configuration, and support to drive operational efficiency and innovation. By joining our team,...

  • Salesforce Developer

    11 hours ago


    Makati City, National Capital Region, Philippines KMC Solutions Full time

    OverviewWe are seeking an experienced Salesforce Developer with a strong background in Salesforce Service Cloud, Customer Communities, and Salesforce Administration. The ideal candidate will be responsible for developing and customizing Salesforce solutions, particularly focused on Service Cloud and Community Cloud functionalities, to meet business needs...


  • Makati City, National Capital Region, Philippines Hunters hub Incorporated Full time

    -A certificate or diploma in Quality Assurance-High School Certificate-1 year of previous experience in a QA role, particularly in a CALL CENTER Environment.-Experience in a high-volume administrative role demonstrating attention to detail and ability to go from task to task.- IT Knowledge is advantageous. -Strong listening and analytical skills to...


  • Makati City, National Capital Region, Philippines TEEMA Solutions Group Full time

    Manage email correspondence, prioritize messages, and respond on behalf of the team when necessarySchedule and manage calendars, appointments, and meetingsPerform internet research, data collection, and report preparationMaintain and organize digital files and recordsHandle administrative tasks such as document preparation, data entry, and form...


  • Makati City, National Capital Region, Philippines beBeeBilling Full time

    Seeking an experienced professional to manage customer billing, payments, and contract management activities for various products.Job Responsibilities:Billing Management: Manage client accounts, create and maintain billing records, review contracts for accuracy.Invoicing and Reporting: Generate invoices, process bulk invoicing, create reports on...

  • Sales Admin

    4 weeks ago


    Makati City, National Capital Region, Philippines Cartrack Full time

    Job Description and Requirements: We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Sales Admin to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation...


  • Quezon City, National Capital Region, Philippines beBeeCustomerService Full time

    Job Description:We are seeking a skilled professional to join our team as a Digital Support Specialist. In this role, you will be responsible for providing exceptional customer service through ownership and accurate resolution of customer inquiries via phone, electronic case, and live chat. Your key responsibilities will include responding to incoming calls,...


  • Quezon City, National Capital Region, Philippines Nityo Infotech Full time

    - Rate: 40,000 + Language Allowance- Location: Quezon City- Set up: Hybrid set up (3x a week onsite) - Schedule: 8pm-5am PHT or 9pm-6am PHT Monday - FridaysQualifications:- Fluency in English required; bilingual proficiency in Mandarin or Spanish preferred.- Strong sales skills with the ability to qualify and close opportunities.- Proficiency in CRM...


  • Makati City, National Capital Region, Philippines beBeeEnterprise Full time ₱800,000 - ₱1,200,000

    Job OverviewThis role offers a unique opportunity to drive business growth by identifying and pursuing new sales opportunities. As a seasoned sales professional, you'll be responsible for developing and delivering compelling presentations that showcase the value of our innovative solutions.Key ResponsibilitiesThe ideal candidate will have a proven track...


  • Makati City, National Capital Region, Philippines beBeeOperations Full time $60,000 - $80,000

    Job Title:Excellence Operations SpecialistJob Description:We are seeking a highly skilled Excellence Operations Specialist to join our team. In this role, you will be responsible for supporting the Channel Management group, helping to launch new distribution partners and products, and ensuring consistency of processes surrounding S&P Global Commodity...