security operations center manager
4 weeks ago
Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach
Job Summary- Leads and manages overall direction and operations of the Security Operation Center (SOC).
- Manages the team's hiring, training, and evaluation of team members.
- Creates processes, assesses incident reports, develops, and implements necessary crisis communication plans.
- Provides updates and reports to the CTMD Head and CISO.
- Primarily responsible for 24x7 security event monitoring, incident management, and initial incident response.
- Provides overall direction to the security monitoring team to achieve the team's goals and deliverables.
- Provides technical guidance as needed.
- Ensures compliance with SLA, process adherence, and process improvements to achieve operational objectives.
- Collaborates with the rest of CTMD teams (threat hunting, incident response, vulnerability management) to ensure proper monitoring and response to cybersecurity incidents.
- Collaborates with ISD teams for security infrastructure improvements, threat vector identification, and use case development for security monitoring.
- Communicates SOC value and posture relationship with CSIERT and industry partners.
- Develops, reviews, and documents SOC policies, standards, and procedures.
- Ensures continuous skills development of team members aligned with their roles.
- Maintains up-to-date performance metrics for SOC, services, and tools.
- Creates reports, dashboards, and metrics for SOC operations and presents them to management.
- Manages team and vendors, oversees resource utilization, and initiates corrective actions for effective SOC operations.
- Assists ISD security architects in selecting appropriate security tools for incident management.
- Oversees implementation and integration of security tools in the network, maximizing their use.
- Ensures incident assessment, reporting, communication, escalation, and monitoring.
- Mentors the SOC team on risk management, security controls, incident analysis, response, documentation, SIEM tuning, and operational tasks.
- Performs other security-related duties as directed by the Head of the Cyber Threat Management Department.
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