Talent & Culture Business Partner - Operations

Who are WebBeds?

WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.

Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.

WebBeds is a subsidiary of Web Travel Group (ASX: WEB) – an ASX 200 listed company operating a global digital travel business.

What makes us stand out?

• We are a wholesale global travel organisation
• We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries
• We partner with over 430,000 properties in more than 15,000 destinations
• We work with more than 44,000 travel companies in 139 source markets
• We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking.

As a Talent & Culture Business Partner – Operations, you will support the Talent & Culture Executive Partner for Operations in driving the people agenda and delivering key Talent & Culture operational initiatives. You will play a critical role in ensuring that Talent & Culture policies, processes, and services are executed efficiently, accurately, and in alignment with business needs.

Acting as a key point of contact for day-to-day operational Talent & Culture matters, you will collaborate with the Talent & Culture Communities of Excellence and regional teams to deliver high-quality Talent & Culture support, analytics, and solutions that contribute to the organization's success. Partner with senior leaders to align talent strategies with business objectives, ensuring organizational effectiveness and a culture of high performance.

Key Responsibilities:

• Provide day-to-day operational Talent & Culture support across Operations, ensuring the smooth execution of Talent & Culture processes and compliance with local regulations.
• Collaborate with People Services to analyze Talent & Culture data and metrics, generating insights to inform workforce planning, performance management, and other talent strategies.
• Partner with the Communities of Excellence to ensure appropriate schemes for Operations employee engagement, performance and retention.
• Support the implementation of talent initiatives developed by the Talent Transformation (TT) and Talent Acquisition Community of Excellence.
• Act as a trusted advisor to managers and employees, addressing Talent & Culture queries and resolving issues in a timely and professional manner.
• Assist in the preparation of reports and presentations for stakeholders, providing updates on key Talent & Culture operational metrics.
• Work with the Labor Relations Community of Excellence to ensure compliance with labor laws, employee relations issues are handled promptly and promote a positive workplace culture.
• Contribute to the onboarding and integration process for new hires, ensuring a seamless employee experience.
• Support the Talent & Culture Executive Partner for Operations in the delivery of organizational change initiatives, ensuring clear communication and employee engagement.
• Maintain Talent & Culture systems and records with a high degree of accuracy, supporting data integrity and reporting needs.

The skills we would like to see in your suitcase:

• Minimum 5 years of experience within an operational HR/Talent & Culture business partnering role.
• 2+ years of experience in a strategic role.
• Domain level HR/Talent & Culture experience across a central function (IT/Finance/Ops) or wider region (APAC, Europe, MEA, AMER).
• Bachelor's degree in Human Resources, Business Administration, or a related field (HR certifications such as SHRM-CP or CIPD Level 3/5 are an advantage).
• Extensive experience in HR/Talent & Culture operations or as a HR/Talent & Culture generalist, with exposure to a global or regional HR/ Talent & Culture environment.
• Strong understanding of HR/Talent & Culture operations, including payroll, benefits, compliance, and data management.
• Proficiency in HRIS systems (e.g., Workday, SAP SuccessFactors, or similar platforms) and Microsoft Office Suite.
• Excellent organizational skills, with a keen eye for detail and the ability to manage multiple priorities.
• Analytical mindset with experience in generating and interpreting Talent & Culture data and metrics to support decision-making.
• Strong communication and relationship-building skills, with the ability to collaborate effectively across teams and geographies.
• Familiarity with regional labor laws and HR/Talent & Culture practices, with a commitment to ensuring compliance and promoting fairness.
• Proven ability to handle sensitive information with discretion and professionalism.
• A proactive, problem-solving approach, with a passion for delivering high-quality Talent & Culture services.

Other Conditions:

Employment is subject to successful completion of a background screening process. This may include verification of employment history, education, criminal record check, and reference checks, in accordance with applicable laws and regulations.

Why choose us as your next destination?

We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

• International highly skilled group of experts from all around the globe
• Dynamic environment with the chance to grow, influence & impact change
• Disruptive, fast-growing market leader within travel & endless possibilities
• Culture built on collaboration empowerment and innovation

Find out more about the WebBeds business atwww.webbeds.com-#LI-Hybrid