Inbound Sales Executive

3 weeks ago

Pasay, National Capital Region, Philippines Royal Caribbean Group Full time
Position Overview

Join to apply for the Inbound Sales Executive role at Royal Caribbean Group.

This position is part of a direct consumer outreach sales organization, where the sales agent is the first point of contact for guests calling into our contact center. This position strictly handles inbound calls, including up until the time the guest sails. The agent is responsible for selling and servicing Silversea cruises and related shore side products and services to the consumer, via inbound calls. Utilize phone calls to the Silversea toll free number to generate sales and help foster long-term customer relationships through great service. Work directly with the consumers to provide a personalized luxury customer service experience. Work within the global sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term sales goals in line with company vision and values. Work with management to make sure that call volume is handled efficiently.

  • Sell Silversea cruises and related shore side products and services, using inbound consumer contacts.
  • Effectively evaluate guest needs and identify products that best fit the guests' needs; provide sales recommendations for our products on all sales calls and correctly create accurate reservations.
  • Servicing existing reservations according to guest requests and in accordance with existing business rules.
  • Meet assigned monthly, quarterly, and annual targets.
  • Manage a high volume workload, meet goals assigned by management, and optimize the selling process through a scripted sales process.
  • Communicate and interact effectively with decision makers at all levels, internally and externally.
  • Maximize opportunities in closing a sale; service existing cruise bookings booked direct, and exercise upsell opportunities throughout the life of the customer relationship.
  • Sell consultatively, using active listening skills, and make recommendations to prospects and clients.
  • Quickly apply new skills and multi-task to achieve peak levels of performance.
  • Capture pertinent information and payments during all guest interactions, utilizing company-supported technology tools and processes.
  • Provide all necessary information to maximize the company's marketing ROI when sales opportunities are not closed.
  • Adhere to all company policies, procedures and business ethics codes.
  • Performs other duties as required. This description does not state or imply that these are the only duties to be performed by the employee occupying this position. Employees may be required to perform other job-related duties assigned by their supervisor or management.
Qualifications, Knowledge, And Skills
  • Demonstrate ability to interact and cooperate with all company employees.
  • Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
  • Maintain professional internal and external relationships that meet company core values.
  • Work both in a small local team and within a larger global team in a highly motivated, competitive environment toward a common goal.
  • Computer knowledge and skills required.
  • Must adhere to assigned schedule and all applicable PC objectives and goals.
  • Proactively establish and maintain effective working team relationships with all support departments.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales and Business Development
Industries
  • Travel Arrangements

#J-18808-Ljbffr

  • Cruise Consultant, Inbound Sales

    3 weeks ago

    Pasay, National Capital Region, Philippines Royal Caribbean Group Full time

    Position SummaryThis position is part of a direct consumer outreach sales organization, where the sales agent is the first point of contact for guest calling into our contact center. This position strictly handles inbound calls, including up until the time the guest sails. Agent is responsible for selling and servicing Silversea cruises and related shore...

  • Agent, CO Inbound Service

    5 days ago

    Pasay, National Capital Region, Philippines Royal Caribbean group Full time $40,000 - $80,000 per year

    Agent CO Inbound ServiceJourney with us Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group We are proud to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the worldWe are proud to be the...

  • Agent, CO Inbound Service

    5 days ago

    Pasay, National Capital Region, Philippines Royal Caribbean Group Full time $40,000 - $80,000 per year

    Journey with us Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.We are proud to be the vacation-industry leader with global...

  • Sales executive

    1 day ago

    Pasay, National Capital Region, Philippines Major Asia Manpower Services Full time ₱600,000 - ₱1,200,000 per year

    Job Title: Sales ExecutiveReports to: Sales Manager/DirectorJob Summary: The Sales Executive is responsible for driving sales growth, building customer relationships, and identifying new business opportunities. This role requires strong communication, negotiation, and problem-solving skills.Key Responsibilities:Sales Targets:Meet and exceed sales targets and...

  • Sales Executive

    7 days ago

    Pasay, National Capital Region, Philippines H&CO. International Logistics Corporation Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionH&CO International Logistics Corporation is a trusted provider of end-to-end logistics and supply chain solutions in the Philippines. We specialize in customs brokerage, freight forwarding (air, sea, and land), trucking, warehousing & distribution, and 3PL solutions, delivering seamless connections between businesses and markets.With a...

  • Executive Sales Director

    2 weeks ago

    Pasay, National Capital Region, Philippines beBeeBusinessDevelopment Full time ₱800,000 - ₱1,200,000

    Strategic Business Development ManagerThe ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with clients. The role involves driving business growth in new and existing markets through strategic planning and execution.Key Responsibilities:Develop and execute business...

  • Regional Sales Executive

    2 weeks ago

    Pasay, National Capital Region, Philippines beBeeBusiness Full time ₱560,000 - ₱830,000

    Regional Sales ExecutiveWe are on a mission to expand our presence in the APAC region. To achieve this, we need an experienced sales professional who can drive business growth through new client acquisition and strategic partnerships.Conduct market research to identify key trends and opportunities in APAC.Develop targeted lead lists and execute proactive...

  • Executive Assistant

    2 weeks ago

    Pasay, National Capital Region, Philippines beBeeAdministrative Full time ₱400,000 - ₱800,000

    Job Title: Excel Support SpecialistWe are seeking a skilled and organized professional to provide administrative support and excel expertise to our team. This role requires the ability to manage data, generate reports, and streamline workflows using advanced Excel skills, including VLOOKUP and Pivot Tables.Responsibilities:Assist executives with calendar...

  • Sales Strategist

    2 weeks ago

    Pasay, National Capital Region, Philippines beBeeStrategic Full time ₱9,000 - ₱12,000

    Creative Sales SpecialistDrive sales success with a strategic approach, leveraging minimal cold calling.We seek a skilled Creative Sales Specialist to craft and implement creative sales strategies, engage potential clients, and utilize AI-powered presentation tools to create compelling presentations and pitches.Craft and implement creative sales strategies...

  • Outbound Sales Executive

    3 weeks ago

    Pasay, National Capital Region, Philippines Royal Caribbean Group Full time

    OverviewPosition is responsible for selling Silversea cruises and related shore side products and services to the consumer, via outbound telephone sales activities. Utilize web and other lead and inquiry sources to generate sales and grow long-term customer relationships. Develop customer relations by initiating calls, emails or other types of contacts to...