Ecommerce Specialist
1 week ago
JOB DESCRIPTION
- Ensures product pages of the assigned Marketplace stores are updated with new content and correct information.
- Support day-to-day operations including but not limited to order processing & order reconciliation.
- Manage products and placements on different marketplaces worldwide.
- Data entry and analysis including creating reports from different platforms, presenting findings, and providing recommendations to onshore team.
- Drive a world class, error free, customer focused website content and usability.
- Ensure the customer can use and browse the site easily and effectively, to satisfy their main objectives of being able to get all the product information to be able to make a purchase decision.
- Work with Ecommerce Manager to report on performance against key metrics across all website and trading initiatives.
- Ensure testing and Quality Assurance of all products & digital content is carried out.
- Ensure the way content is managed for the website has the targets and our customer at the forefront.
- Work with the digital creative manager to ensure online content is reflective of Brands look and feel.
- Ensure relevant brand guidelines are adhered to ensure the website and E-Marketing communications maintain and accurately portray the brand.
EXPERIENCE AND QUALIFICATIONS
- Bachelor's Degree or equivalent work experience (required).
- 2+ years of professional experience in retail (B2C) e-commerce (required).
- Marketplace store management experience (advantageous).
- Work experience in the following marketplaces; Amazon, eBay, Catch, Full Beauty, Target US, Walmart US (advantageous).
- Proficient in any of these CMS Software: Magento preferable, or any similar software.
- The role will be heavily data and process based so the successful candidate needs to be able to handle large amounts of data whilst also ensuring a keen attention to detail.
- Strong communication skills and experience in collaborating with multiple stakeholders onshore.
- Experience in using a website CMS.
- An understanding of SEO.
- Proficiency in Microsoft Office Suite (Word, Outlook, Excel) & Reporting (VLOOKUP etc.).
- Outstanding organizational and planning skills with ability to multitask effectively, manage timelines and meet deadlines.
- Has the ability to seek advice and accept feedback.
- Has an inquisitive mind, ability to solve problems and suggest appropriate solutions.
- Sound business acumen, highly numerate, with excellent planning & analytical capabilities.
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