Patient Flow Coordinator

2 weeks ago

Tarlac City, Central Luzon, Philippines beBeeRepresentative Full time ₱60,000 - ₱96,000
Job Description

This is a dynamic and fast-paced role where you will be responsible for ensuring optimum patient flow through the office. You will also be involved in the accurate and prompt submission of invoices to the billing department, initiation and maintenance of medical records, scheduling of patient visits, and entry of ICD-10 and CPT-4 codes for patient charge and documentation purposes.

Key Responsibilities
  • Register patients expediently while obtaining accurate information; schedule patient appointments for initial and follow-up visits and procedures
  • Ensure the completion of new patient information and update information for the medical record
  • Receive calls regarding appointments; determine the appropriate provider, length, and type of appointment; schedule appointments accurately
  • Collect monies from patients in payment of bill or insurance deductible and co-payment on outpatient accounts; document receipts; prepare cash report at day's end
  • Order all outside tests requested by the doctor; schedule patient appointments, confirm
  • Enter ICD-10 and CPT-4 coding patient activity information, procedures into data processing system daily
  • Transcribe all non-medical dictation
  • Submit billing invoices to the billing department daily, under the supervision of the Physician Billing Manager
  • File, fax and/or mail reports and records
  • Compile and submit month-end reports in a timely manner
  • Assist in tracking supply inventory. Notify the Office Supervisor/Coordinator when supplies need to be reordered
  • Serve as receptionist, greeting and directing patients, answering phone in a manner that supports Clinic Guest Relations Policy
  • Assist as required in non-invasive medical procedures or as security observer
  • Know where administrative/medical staff can be located and direct emergency messages

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